Strategic Incident & Risk Analyst Contact Centre Melbourne

Strategic Incident & Risk Analyst Contact Centre Melbourne

09 Aug
|
AustralianSuper
|
Melbourne

09 Aug

AustralianSuper

Melbourne

Australian Super is seeking a Contact Centre Incidents Analyst to strengthen risk and governance across our contact channels. You’ll work with Risk, Audit and stakeholders to manage incidents end-to-end and uplift control frameworks.

This role focuses on monitoring risk indicators, preparing post-incident reviews, and delivering improvements to processes and member experience. We value analytical thinkers, solid communication, and cooperative stakeholders across teams, with a focus on
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📌 Strategic Incident & Risk Analyst Contact Centre Melbourne
🏢 AustralianSuper
📍 Melbourne

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