Australian Owned & Operated | Over 90 Years of Trusted Experience | TownsvilleJoin a Stable & Essential Industry | Ongoing Progression, Training & DevelopmentMonday to Friday | Full-Time | Permanent Role | Excellent Employee BenefitsJJ's iconic green and gold fleet of trucks are out on the road every day, keeping our communities moving.Despite this, we are much more than meets the eye, with 23 divisions - spanning research and development, development of bespoke technology and equipment, maintenance of heavy vehicles, in house advisory, through to oil refining, and converting waste into clean energy, over 140 sites internationally, nearly 3,500 employees, and a fleet of over 2,500 vehicles.With our people at the heart of the JJ's, the Company is proud to offer a broad range of career pathways, from Drivers, Mechanics, Engineers, IT, Administration, Safety, Finance, and beyond.Work with us!
ABOUT THE ROLEWe are seeking an experienced and reliable Operations Administrator to provide efficient day-to-day support for our Townsville depot.We are looking for someone with a high level of customer service skills, as well as the ability to learn quickly, and demonstrate a willingness to undertake any task at hand.
This includes having excellent problem solving and time management skills.JJ's is an essential services industry, offering stability to employees and reliability to our customers.This position is a permanent, full time position (Monday to Friday).
KEY RESPONSIBILITIESProcessing of driver run sheets/data entry accurately and efficiently within required timeframesManaging the booking/scheduling of services for customersDetail orientated,



able to manage and prioritise multiple tasks at onceCustomer service focus; answering telephones and email enquiries promptly and professionallyManage incoming and outgoing correspondence ensuring timely responses, appropriate follow up, escalations and preparing outgoing correspondence as requiredWorking closely with Operations, Sales, Administration and Management to ensure the flow of informationOther duties as requestedABOUT YOUPrevious experience in a similar role is highly regardedExcellent communication skills, both written and verbal, with the ability to interact with various stakeholdersDetail orientated, able to manage and prioritise multiple tasks at onceAble to work independently while also being a collaborative team playerProficient in office software and administrative systems, with a willingness to learn new tools and processesExcellent time management skills with the ability to prioritise workloadPositive attitude and strong work ethic, with a commitment to achieving customer service of the highest standardBENEFITSWe appreciate there is more to life than work, we provide a variety of work options to ensure the job gets done; with competitive remuneration and a range of benefits, regardless of your role or location including:The security of an essential services industryFull-time,



permanent role with attractive payHourly rate plus superUniform and PPE provided | Onsite parking at our local depotCareer development and growth opportunitiesComprehensive training and supportDiscounted health fund membershipFitness Passport eligible companySalary sacrificing and novated leasing optionsExclusive banking partnerships offering financial, budgeting, and mortgage adviceCashback at over 100 retailers, including groceries and fuelSavings on car servicing, parts, accessories, and new vehicle purchasesTo view our other vacancies or more information about the role visit: jjswaste.com.au/careersABOUT THE COMPANYFounded in ****, JJ's Waste & Recycling is Australia's largest family-owned and operated waste management company.
From our beginnings as a small family business, we've grown into a global operation servicing Australia, New Zealand and the United States.We're actively involved in environmental management and training, converting waste into clean energy, diverting food waste from landfill by turning it into compost, and manufacturing customised waste management equipment.
We also specialise in asbestos removal, refining and recycling oil, managing and maintaining our fleet in-house, and leveraging our own bespoke technology systems.
On top of that, we operate a dedicated scientific and medical distribution division - making us a truly diverse and cutting-edge organisation.Despite our size, we are still a family run business and along with that comes good old fashion family values, such as honesty, integrity, humility and respect.
Our culture is built on collaboration, accountability, reliability and performance, where every employee is valued and supported to grow, contribute and succeed.
We remain focused on the future - investing in our people, service provision, safety, technology and sustainable waste solutions.
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📌 Operations Administration - Townsville
🏢 Uworkin
📍 Townsville