Position Overview
Primary Connect is part of the Woolworths Group and manages supply chain operations for a network of over 3,000 retail stores across Australia and New Zealand.
The Sydney Chilled & Fresh Distribution Centre requires a permanent onsite Transport Operations Manager to lead operational and service excellence.
The role offers competitive remuneration, a generous bonus structure, and a range of employee benefits.
Key Responsibilities
Manage transport operations within budget expectations to ensure effective service provision to stores while achieving end‐to‐end cost targets.
Create and maintain positive partnerships with 3PL transport providers, coordinating daily tasks and conducting regular performance reviews.
Coordinate interactions between DC operations, 3PL service providers, and the store network.
Collaborate with 3PL partners to optimise planning, allocation, and fleet utilisation, minimising costs and improving operational efficiencies.
Oversee peak‐season events and contingency plans to maintain business continuity.
Supervise daily site operations, monitor loading procedures, and resolve customer issues.
Lead and mentor a small team, promoting multi‐skilling, development, and continuous improvement.
Promote a safety culture, ensuring compliance with relevant legislation and company policies.




Qualifications & Experience
Proven experience managing transport operations and 3PL carrier performance in a large FMCG or retail workplace.
Demonstrated achievements in service delivery and cost management.
Commercial acumen and experience managing operational budgets.
Hands‐on leadership and coaching skills, with the ability to support and engage teams and drive positive change.
Excellent communication, interpersonal, conflict‐resolution, and negotiation skills.
Understanding of SH&E; matters including COR regulations and codes of practice.
Flexibility to be available for out‐of‐hours escalations, including weekends.
Benefits & Culture
Competitive remuneration with a generous bonus structure.
Access to employee benefits, including team member discounts across the Woolworths Group, novated leases, share‐purchase plans, and lifestyle discounts.
Programs supporting well‐being, such as competitive leave policy and 24/7 access to the Sonder app.
A culture of safety, belonging, and continuous career development.
We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.
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📌 Transport Manager - Sydney Rdc (New South Wales)
🏢 Woolworths Group
📍 New South Wales