ID lavoro: ******** | Amazon Corporate Services Pty LtdAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.
In other words, we're the people who keep the cloud running.
We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.
We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles.
You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Data Centre Operations designs, installs and maintains the world's largest Computing Infrastructure.
We are looking for skilled Data Centre Technicians with a passion for technology to help us expand to the next level.More about us:Amazon Web Services (AWS) offers an exciting, dynamic and challenging environment encouraging creativity and personal development while maintaining AWS computing environments in a secure, scalable, and cost-effective manner.Mid ****, AWS S3 web service accepted its 1 trillionth object, currently accepting more than 40,000 objects uploaded every second on a daily basis.
To keep up with this demand on both disk and capacity, we continue to expand our Data Centres in every region!
Our content delivery service, Front, has expanded its Data Centre presence by over 50% worldwide in the last 12 months and are expected to continue increasing!
This requires talented people to build and manage.
We hope it is you!
The Chance: Data Centre TechnicianThis role is a unique opportunity to work in some of the most advanced data centres in the world.
Amazon data centres are large-scale high-density centres where you will be working on changing the face of technology in the region.A Data Centre Technician may be the primary point of contact for both internal customers (for example: Engineers, Systems Engineers, Software Developers, Database Engineers, Technical Operations) and external customers (Vendors, Contractors, Service Providers among others).




There is never a dull moment as each day presents itself with different challenges.Key job responsibilitiesSome of the key responsibilities you will undertake are:Problem SolvingMaintain a high level of system reliability by prioritising and resolving trouble tickets efficiently, these include:Escalation point and technical trouble shooter for all Systems and problemsDeep diving into server issuesTechnicalTroubleshoot technical issues on various platforms ranging from Systems through to Power/MechanicalRemediation of physical layer outages, both Systems & NetworkRemediation or recovery of physical power issues on racksParticipate in Data Centre power and cooling eventsOperationsMeet 24x7 On-Call requirements and response during shift rotations.Install and configure racks of hosts in line with internal SLAsTriage and resolve trouble tickets for all devices in your regionData Centre point of contact for all High Severity issuesPhysical replacement of server and network device partsEnsure correct rotation of parts and sparesHelp define metrics to increase our customer uptimeEnforcing Amazons Security Best PracticesInteract with third party vendors and contractorsContribute ideas to improve operational efficiencyProject ManagementParticipate in and deliver on a number of high impact small to mid-scale projectsParticipate in team meetings for metric analysis and project status updatesHelp build the world's largest Cloud infrastructureMentoringShare knowledge and help educate less technical staff on the best practices related to all service owner issuesHiringContribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews** For more information on Amazon Web Services, please visit and **About the teamAbout AWSDiverse ExperiencesAmazon values diverse experiences.
Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply.
If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.Why AWSAmazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform.
We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.Work/Life BalanceWe value work-life harmony.




Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
When we feel supported in the workplace and at home, there's nothing we can't achieve.Inclusive Team CultureAWS values curiosity and connection.
Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique.
Our inclusion events foster stronger, more collaborative teams.
Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.Mentorship and Career GrowthWe're continuously raising our performance bar as we strive to become Earth's Best Employer.
That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded qualified.Requirements1+ years of computer networking experience1+ years of Linux operating systems experienceBachelor's degree in Information Technology, Computer Science, or a related fieldExperience in computer networkingExperience working with Linux operating systemsCan lift and rack equipment up to 40 poundsExperience with computer hardware troubleshooting and repairCan work in cramped spaces or in elevated locations while adhering to health & safety guidelinesExperience dealing effectively with customers during problem resolution and operating efficiently under pressureExperience managing work and priorities through a ticketing systemExperience with cabling infrastructure best practices and methodologiesExperience working in a data centre setting (racking and stacking gear, cable management, hot/cold aisle containment)Acknowledgement of country: In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community.
We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.IDE statement: Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our inclusive culture empowers Amazonians to deliver the best results for our customers.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit content/en/how-we-hire/accommodations for more information.
If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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📌 Data Center It Support Engineer, Mel - Dco (Melbourne)
🏢 Amazon
📍 Melbourne