Job no: ******Brand: CruiseaboutWork type: Full timeLocation: South AustraliaCategories: Sales and Customer ServiceTurn Your Love of Cruising into a Dream Career!
Absolutely love cruising in all its forms – ocean cruises, river cruising, and everything in between?
Have a passion for turning travel dreams into unforgettable cruise adventures?
Cruiseabout is searching for cruise enthusiasts to join our West Lakes store!
If cruising is your happy place and helping customers plan the perfect getaway lights you up, this could be your next outstanding voyage.Let's turn your passion for cruise holidays into a rewarding career.Join the cruise revolution and #CruiseIntoYourDreamJob with us!
Why You'll Love Working HereBecause this isn't just a job, it's a crew you'll be proud to sail with.
You'll turn your passion for cruising into a career, be surrounded by supportive teammates, and be genuinely celebrated for your wins.
With epic travel perks, real career progression, and a culture our people rated 94% Great Place to Work®, you'll feel right at home from day one.What You'll Be DoingAs a Cruise Consultant, you'll be the expert guiding customers from "just dreaming" to "bon voyage!", creating cruise holidays they'll never forget.Quote, book, and invoice cruise bookings and packages with accuracy and flairAchieve monthly sales targets and KPIsDeliver outstanding service across walk-in, email, and phone enquiriesMaximise every opportunity through upselling and cross-sellingMonitor and action all relevant mailboxes dailyMaintain strong product knowledge to confidently recommend the perfect cruiseWho We're Looking ForYou're passionate, driven, and love working toward results,



especially when travel is involved.You'll Bring:Proven customer service experience with exposure to sales targetsPrevious travel or cruise experience (preferred but not essential)GDS experience (preferred but not essential)A keen eye for detail and strong problem‐solving skillsThe ability to thrive in a fast‐paced environmentMotivation, organisation, and a love of exceeding expectationsWhat's In It For You?
Cruise Perks GaloreOpportunities for onboard ship inspections and exclusive cruise discounts for your own adventuresSee the WorldIndustry travel discounts and eligibility for sponsored Familiarisation Cruises across the globeAward‐Winning CultureBacked by Flight Centre Travel Group Australia, a certified Great Place to Work® (ANZ)Diverse & Inclusive CrewWe're an Equal Opportunity Employer and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and individuals from diverse cultural and ethnic backgroundsLearn & GrowTailored Learning & Development pathways, including in‐depth cruise product trainingExclusive Staff BenefitsAccess to 350+ retail, health, and wellbeing discounts, financial planning advice, and an employee share planEndless Career OpportunitiesGrow your career across our global network—we proudly promote from withinHealth & WellbeingCorporate health insurance discounts with BUPA, access to an internal gym, and wellness initiativesMental Health SupportEmployee Assistance Program available for you and your familySocial & Industry EventsAwards nights, team celebrations, and opportunities to attend global conferences (next stop: Bangkok ****!)Giving BackPaid parental and volunteer leave, plus opportunities to support charities through Workplace GivingSustainability at the HelmWe're committed to protecting the oceans and the future of cruising through responsible and sustainable practicesBe part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leaveApplications close:
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📌 Cruiseabout Travel Consultant (Adelaide)
🏢 Cruiseabout
📍 Adelaide