Council is seeking a Customer & Business Support Officer (Permit Authority) and/or Customer & Business Support Officer (Building & Plumbing) to join our Customer & Business Support team.
We are open to full-time or part-time arrangements and welcome applications from experienced Permit Authority officers as well as those looking to further develop their Building & Plumbing administration knowledge.
ABOUT THE ROLE...Provide skilled customer service and administrative support within Council's Building & Plumbing teams.
– Process and coordinate building and plumbing applications in accordance with the Building Act ****.– Assist customers by providing advice and responding to enquiries relating to building and plumbing matters.
– Ensure statutory timeframes are met through accurate application tracking and record management.
– Investigate and assist in resolving compliance matters and regulatory enquiries.
– Level 5 – Permit Authority: Undertake Permit Authority functions, including assessing applications, exercising statutory responsibilities and compliance activities under the Building Act ****.– Level 4 – Building & Plumbing: Provide administration and support for building and plumbing applications, compliance processes and customer requests.
ABOUT YOU...– Experience in administration, customer service or regulatory services, ideally within a local government or building environment.




– Knowledge of the Building Act **** or a willingness to develop this expertise.
– The ability to interpret legislation, policies and procedures and apply them accurately.
– Strong organisational skills with the ability to manage statutory timeframes and competing deadlines.
– For the Level 5 Permit Authority role, demonstrated experience or qualifications relevant to undertaking Permit Authority functions and statutory decision-making.
ADDITIONAL INFORMATION...Direct enquiries: Rhiannon Bullock, Customer & Business Support Coordinator – ********* or ******** ***.
Salary: The successful applicant will be appointed at either Level 4 ($74,****** - $79,******) or Level 5 ($80,****** - $87,******) pro-rata, depending on their qualifications, skills and relevant experience.
Job Type: Full-Time and Part-Time opportunities available.
To be negotiated with successful applicant.
HOW TO APPLY...Please email your Cover Letter, Resume & Selection Criteria outlining your relevant experience and why you are the ideal candidate for this position to ******.
For a copy of the Information Pack, including Position Description and Selection Criteria please go to
Applications close: 9am Monday 3 August ****.Unfortunately, only successful applicants progressing to interview stage will be contacted.

📌 Customer & Business Support Officer (Permit Authority) Or (Building & Plumbing)
🏢 Sorell Council
📍 Tasmania