Brisbane CBD location/ hybrid work from home
Help develop and mentor a team of Claims Handlers
Permanent full-time role
Job Description
The Technical Advisor will provide technical assistance Claims Advisors and Senior Claims Advisors by contributing to and driving proactive claims management across the Statutory division.
You will be responsible for ensuring cost effective intervention is provided in a timely manner and influencing effective claims strategy within the claims team.
You will also coach and mentor Claims handlers to ensure sound decision making and to assist the development of legislative and regulatory knowledge and skills.
This role is a Permanent full-time role.
Key Responsibilities
Act as the subject matter expert for the immediate team in area of specialisation and is the main point of contact for all technical queries relating to policy, legislation, product knowledge, systems, processes or procedures
Provides specialist technical and/or qualified advice for the authorisation and approval of complex claims/policies involving analysis and experience to arrive at the correct course of action
Increase awareness of the cost and consequence of technical decisions
Provide technical expertise and support to ensure ongoing quality decisions and outcomes
Actively share knowledge, advise and coach others to build and develop technical capabilities to create a 'high performing team environment
Effectively interpret market information,



legislative changes and performance information to identify and to act on opportunities or areas requiring improvement
Work collaboratively with the Leader to identify development opportunities for individuals and the team.
Required Qualifications/experience
Minimum 5 years' experience in QLD CTP
Experience in Personal Injury Management
Degree in business, Commerce, or related field -Desired
Diploma of Personal Injury Management -Desired
Excellent communication skills
Excellent time management skills.
The Benefits
Dynamic role in a collaborative and performance focused team
Flexible working arrangements (e.g. work from home)
Banking, insurance, home loan, travel, and retail discounts
Up to four flexi (leave) days per year to use in addition to annual leave.
Employee benefits | Suncorp Group
At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected.
We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.
Dont miss this opportunity to work with a supportive, collaborative and performance driven team!
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📌 Technical Advisor (Queensland)
🏢 Suncorp Group
📍 Queensland