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Senior Wayfinding Designer
Organisation/Entity: Transport For NSW
Job category: Call Centre & Customer Service
Job location: Sydney, NSW, AU, ****
Job reference number: ******
Employment type: Fixed Term Full time
Salary range: $********-$********
You see the big picture, you've always worked on a grand scale, and now you're ready to re-focus on grand impact.
This is your opportunity to broaden your experience and perspectives, step out of the confines of a standard project role and expand your scope to work with an interconnected ecosystem of industry professionals.
In this role, you'll:
You will deliver customer centred wayfinding design and configuration updates across complex operational environments to ensure clarity, accessibility and consistency.
You will resolve technical and operational wayfinding challenges in live, multi modal transport settings.
You will manage site assessments and design documentation to support improved navigation and customer experience outcomes.
You have extensive experience in large scale wayfinding design, accessibility standards and user centred spatial assessment.
You're recognised as a collaborative problem solver, skilled at translating complex environmental constraints into effective wayfinding solutions.




You bring experience in design integration across diverse transport assets to achieve clear, reliable customer journeys.
You hold relevant tertiary qualifications in design or an equivalent field.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system.
We connect people, communities and industry every day.
Our workforce is as diverse as the community we serve.
If you'd like further information on our inclusion and diversity initiatives, visit Transport careers .
Applications close 11:59 PM on Sunday, 16th August ****.
For more information about this role, please contact ******.
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply.
Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Job Segment:
Call Center, Developer, Web Design, Customer Service, Technology, Creative
Transport acknowledges the Aboriginal people of the country on which we work, their traditions, culture and a shared history and identity.
We also pay our respects to Elders past and present and recognise the continued connection to country.
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📌 Senior Wayfinding Designer (New South Wales)
🏢 the original
📍 New South Wales