Customer Service and Administration Officer
Job No: BATC94
Location: Bathurst
About The Role
Bathurst Regional Council is currently seeking a full time Customer Service and Administration Officer, this position is part of the administration team providing customer service and administration support in relation to the functions of the Environmental Planning and Building Services Department of Council.
This position provides quality customer service (phone and reception) to the public and undertakes a range of complex administration tasks utilising a range of internet and intranet based data administration and records management systems and Microsoft computer packages.
Key Requirements
Excellent administrative skills – e.g. data entry, record keeping, touch typing, preparation of correspondence.
Proficiency in the operation of various computer packages including a well developed understanding of Microsoft office programs, Adobe and internet and intranet based data administration applications and records management systems.
Experience in updating/maintaining databases and registers.
Good oral and written communication skills
Certificate in Office Administration or equivalent and/or relevant experience in administration and customer service
Work Life Balance enjoy a rostered day off every third week to recharge and reset
Generous Leave Entitlements to support your personal and family needs
Fitness Passport to Stay active and healthy
Training & Development to expand your skills
Employee Assistance Program for confidential support services
Want To Know More?
Salary: $1,****** to $1,****** per week + 12% superannuation
Position Status: Permanent - Full time
Hours of work: Monday - Friday 8:30 am - 4:45 pm - 35 hours per week with an RDO every third week
Contact Officer: Janet Bingham or Sandy Bromhead, Environmental, Planning & Building Services Department ************
About Bathurst Regional Council
Congratulations on taking the first step toward joining one of the Bathurst Region's largest employers!




Bathurst Regional Council employs over 400 staff in a diverse range of careers and provides a large range of services to our community.
Working for Council is a stimulating and rewarding career option, providing the opportunity to be part of a team contributing to shaping the success and future of our Region.
Bathurst really is the best of both worlds – a beautiful country lifestyle just two and a half hours from Sydney.
Bathurst is Australia's oldest inland settlement located just over 200 kilometres west of Sydney on the Macquarie River.
The region is conveniently located with effective transport links to Sydney, Melbourne, Brisbane and Canberra and there is no shortage of things to see and do if you want to explore or take a lazy Sunday drive.
Bathurst Regional Council 928 subscribers
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Please outline your experience in customer service, over the phone and face to face at reception.
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Please outline your experience and capabilities in Microsoft Office programs, Adobe and internet and intranet based data administration and records management systems.
In particular, give examples of your skills in relation to preparing data reports, updating databases and creating and updating registers.
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Please outline your experience in preparing data reports, creating and updating registers and databases, preparation of correspondence, and managing diaries and booking travel/accommodation.
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Please outline your experiences in working in a team environment and how you ensure that you contribute to the teams work commitments and deadlines.
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