Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Specialist, Technical Product Enablement and Sales - Digital Issuing
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realise their greatest potential. Our decency quotient (DQ) drives our culture and everything we do. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Team and Role Overview
The Senior Product Specialist – Digital Issuing supports the execution, adoption, and optimisation of Mastercard's digital issuing products and solutions across Australia, Current Zealand, and the Pacific Islands. In this role, you will support the delivery and implementation of Mastercard's digital payment solutions, including Credential Service, Digital Wallet Enablement, Secure Card on File and Agentic Commerce initiatives. The role is an individual contributor position that works closely with customers, partners and internal teams to support technical integrations, customer onboarding and the successful adoption of Mastercard's digital payment capabilities. The Senior Product Specialist provides product knowledge, technical support, and market insight to help deliver customer centric digital issuing solutions and support regional go to market objectives.



This role develops deep expertise in digital issuing capabilities and platforms, while building strong exposure to enterprise client engagement and the payments ecosystem.
Key Responsibilities
Support the management and delivery of digital issuing products or solutions to our issuing partners within the ANZ & Pacific Islands market. This includes Directory Service, Digital Wallet enablement, Secure Card on File, Virtual card token and Agent Pay.
Provide product, technical and platform knowledge to support sales, CSC, and client engagements
Assist in executing product sales strategies and supporting sales pipeline activities
Support the development of client‐specific digital issuing solutions, presentations, and demonstrations
Act as a product and solution subject‐matter contributor for assigned digital issuing capabilities
Work with clients and internal teams to support solution‐focused discussions and address routine product issues
Assist in analysing market trends, customer feedback, and competitor activity within the region
Support identification of new business opportunities and product enhancement ideas
Share best practices, learnings, and functional knowledge with internal teams to improve solutioning
All About You
Strong interest and passion for digital payments, card issuing, banking, financial services, and e‐commerce
Foundational understanding of the digital payments ecosystem, including card programs, issuing models, tokenisation, wallets, APIs, and platform‐based solutions
Have 3-5 years related work experience, preferably in Financial & Technology Services
Exposure to card programs, with issuing experience considered an advantage
Understanding of industry trends, competitive offerings, and emerging payment technologies




Awareness of the Australian payments regulatory environment and its relevance to digital solutions
Experience supporting enterprise client engagements or solution‐based conversations is desirable
Strong analytical and problem‐solving skills, with the ability to contribute to product and solution development
Ability to translate product capabilities into clear, customer‐focused value propositions
Confident using Excel and PowerPoint to support analysis, presentations, and storytelling
Strong collaboration skills, with the ability to build rapport across sales, product, and technology teams
Have a Bachelor's degree in information system, software engineering or equivalent work experience
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
If you are passionate about digital payments and enjoy turning complex product capabilities into practical, customer-focused solutions, we would love to hear from you. Join Mastercard and help shape the adoption of innovative digital issuing solutions across Australia, Recent Zealand and the Pacific Islands.
Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.
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📌 Senior Specialist, Technical Product Enablement And Sales - Digital Issuing (Sydney)
🏢 Mastercard
📍 Sydney