Crown Equipment are seeking a highly organised and customer-focused Rental Coordinator to join our Branch Operations team. In this role, you will play a critical part in supporting our rental and used equipment operations—ensuring seamless coordination of equipment, accurate administration, and exceptional service delivery.
If you thrive in a fast‐paced environment, enjoy working with both customers and internal teams, and take pride in attention to detail, this is a fantastic prospect to grow your career.
Responsibilities & Duties Include
Manage end-to-end rental coordination, including enquiries, equipment allocation, availability, and scheduling of deliveries and pickups
Administer rental agreements and lifecycle activities, including contracts, amendments, terminations, rehires, and associated documentation
Coordinate workshop and financial processes, including job pack creation and weekly meetings with stakeholders
Support effective asset and inventory management, including equipment tracking, tagging, and allocation
Provide operational support and insights, including reviewing service costs, assisting with asset replacement decisions, and maintaining accurate system records
Deliver responsive customer service, resolving queries and supporting dispute resolution with internal and external stakeholders




About You
We are looking for someone who is proactive, detail-oriented, and service-driven, with the ability to manage multiple priorities.
What you will bring
Experience in an administrative or coordination role
Strong customer service and communication skills
High attention to detail and accuracy
Excellent time management and organisational skills
Proficiency in Microsoft Office (Excel, Word, Outlook)
Ability to work collaboratively in a team environment
Relevant diploma or tertiary qualification (desirable)
Why Join Us?
Be part of a supportive and collaborative team
Work in a dynamic, fast-moving operational environment
Opportunity to develop your coordination and operations expertise
Contribute directly to business efficiency and customer satisfaction
Benefits
A benefits program providing access to discounts and cashback from over 400 retailers nationwide
Access to a health and wellbeing platform supporting your mental, physical and financial goals
Corporate rates for private health insurance
An inclusive working environment
An Employee Assistance Program for confidential counselling with chat, phone and face‐to‐face options
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📌 Rental Coordinator (Melbourne)
🏢 Crown Equipment- Australia
📍 Melbourne