Operations Manager | Energy and Resources
Job no:
******
Work type:
Full time
Location:
Adelaide, Brisbane, Perth
Categories:
Resources
Who we are:
ISS is a leading workplace experience and facility management company, providing placemaking solutions that contribute to better business performance and make life easier, more productive, and enjoyable delivered to high standards by people who care.
With a global presence spanning over 46 countries, ISS combines international expertise with local insights to create safe, efficient, and sustainable environments.
At ISS, our employees - whom we call "Placemakers" - are at the heart of everything we do. Empowered by world-class resources and driven by purpose, they are united by a passion to make a real difference every day.
The prospect: FIFO Energy and Resources OPERATIONS MANAGER (Key Account Manager).
We're seeking an experienced and dynamic
Energy and Resources Operations Manager (Key Account Manager)
to take ownership and lead a portfolio of Remote Villages for a key client. This site-based role offers a unique opportunity to oversee multi-functional teams across catering, cleaning, and village services, while building trusted relationships with key stakeholders.
Key Responsibilities
Lead, direct, and support Village Managers
to deliver seamless, end-to-end operations, ensuring consistency across sites while keeping standards high.
Drive financial performance with full P&L; accountability
- maximising revenue, maintaining disciplined cost control, and consistently delivering against KPIs and budgets.
Build and sustain strong
client and stakeholder relationships.
Cultivate a disciplined, high-performance
culture grounded in accountability, development, and results.




Lead talent management
through structured succession planning and targeted leadership development initiatives - building capability for today while preparing for what's next.
Ensure all operational systems align with client and company policies -
driving efficiency, consistency, and reliability across every aspect of delivery
.
Champion safety leadership as a non-negotiable priority
- embedding it into every decision and behaviour.
Maintain strict compliance with HSE,
food safety, and operational procedures at all times ensuring standards are upheld.
About You
Brings a minimum of five years' experience
operating at a senior leadership level within the resources, mining village, integrated services, or hospitality sectors - where balancing operational demands with people leadership is second nature.
Demonstrated success in managing senior client relationships
within complex, matrixed environments - skilled at aligning multiple stakeholders, navigating competing priorities.
Proven capability to drive performance
through structured operational planning, strong financial acumen, and strategic leadership - translating high-level objectives into tangible outcomes.
Well-versed in safety systems and relevant HSE legislation
, with a proactive approach to risk management, embedding safety not just as a compliance requirement,



but as a core operational value (the kind that people follow even when no one's watching).
Experienced in leading and managing
large, diverse teams, including oversight of HR/IR matters, confident in fostering accountability, resolving challenges, and building cohesive teams.
Exceptional communication and interpersonal skills,
with the ability to engage, influence, and develop teams - delivering service excellence through clarity, consistency, and a professional yet approachable style.
Mandatory Requirements
Open Manual C Class Driver's License
Full working rights in Australia
National Police Check – must be issued less than 12 months ago
Ability to pass a Pre-employment Medical with Functional assessment and Drug & Alcohol Screen
Ability to Fly-in-Fly-out from Adelaide Airport
Why Join Us
Highly competitive Annual renumeration
Lifestyle Roster
Employee perks and benefits
Work within a global organisation
, built on valuing people, that has existed for 125 years
Ongoing Career development
and training with clear career progression pathways
Comprehensive wellbeing support
(mental, financial, physical health) as well as a wide range of company benefits and employee programs
We are committed to ethical employment, fair pay, and ensuring a safe, respectful environment for every employee.
Learn more about ISS in Australia and New Zealand at our website.

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📌 Operations Manager | Energy And Resources (Queensland)
🏢 ISS Global
📍 Queensland