Orient Overseas Container Line – North Sydney NSW
As a world-class provider of innovative logistics and supply-chain services and solutions, OOCL Logistics has an extensive network of more than 150 offices in over 50countries/ regions.
Providing advanced customer-specific solutions through our value-creating services and IT technology in supply-chain management, OOCL Logistics' comprehensive service network and platforms will allow you to make All the Right Moves for your business.
OOCL's mission is:
With our quality people and advanced information technology, we are dedicated to offering the best international and domestic logistics services and networks and we strive to become a vital link in our customers' business success.
About this opportunity
This is an exciting opportunity for a confident, customer-centric, experienced team player to join our team on this full-time permanent in office role in our North Sydney Office.
Your key responsibilities include but not limited to:
Lodging of import and export declarations.
Handling of SCA (Sea cargo automation) enquiries from support team
Issuing debit notes for custom clearance services
Deliver exceptional customer service by advising customers on trade and compliance matters and addressing and resolving issues such as escalations and disputes effectively and professionally.
Stay informed on the latest updates to customs and trade laws, including changes to tariffs, classifications, and compliance regulations.
Maximise pre-clearance opportunity with established service
Collaborate closely with government agencies,



regulatory bodies and internal teams for efficient and timely clearance
Processing and lodgement of shipments to ensure accuracy in timely manner and deadlines are met
Lodging Import Declarations, SAC Declarations, EDN's and PRA's through Expedient
Manage filing of LOA (Letter of Authority), LOI (Letter of Indemnity). all documents and e-mails to relevant files and Expedient
Take the lead in getting OOCL "Trusted Trader" certified.
Our ideal candidate will embody our shared values of innovation and creating value for customers, have exposure to the freight industry as well as a passion and willingness to further develop their skill set under the guidance of the OOCL Logistics team.
Minimum 3 years of local experience as a licensed customs broker
ICS experience is essential.
Must have knowledge of customs tariffs, import, export, and taxation regulations.
Excellent customer liaison skills along with a passionate hands-on approach.
Strong interpersonal and problem-solving skills
High attention to detail
Must have full working rights in Australia.
Bringing a diverse mix of best and brightest talents to OOCL is critical to our continued success. That is why we uphold a meticulous screening process. If you find this role suitable to your experience and qualifications, please apply via SEEK: only short-listed candidates will be contacted.
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📌 Customs Broker - Freight Forwarding (New South Wales)
🏢 Orient Overseas Container Line
📍 New South Wales