27 branches. 48,000 satisfied clients.Alsco Uniforms has been providing professional, hygienic, Managed Rental Services throughout Australia since ****.
The Alsco Uniforms group consists of:Alsco Uniforms, a Managed Rental Service provider ofLinen, Workwear, Mats, Industrial and First Aid; Australian Linen Supply, commercial linen for the hospitality sector, accommodation, and healthcare industries;Deane Apparel, the uniform experts; Clean Room Garments (CRG),contamination and infection control solutions;and Fresh & Clean, Managed Washroom services. The passion of our 2,200 employees in Australia is the driving force behind our success.
Why You Should Join Us:
Permanent full time -
Job security
working for a market leading company, internationally recognised and national footprint.
With an outstanding market reputation, a significant market share, a comprehensive product portfolio and 27 branches across Australia, we stand as a formidable presence in textile cleaning industry.
Great Work/Life Balance:
Enjoy a fantastic work/life balance with Monday to Friday.
Opportunities for Growth:
Join a winning team that values your growth. Benefit from on-the-job training and ample opportunities to develop your skills in an organisation filled with success stories.
Inclusive Company Culture:
Experience a great company culture with a friendly and supportive environment. We believe in inclusivity and foster a workplace where everyone feels valued. Come be a part of a team that's more than just colleagues; we're friends.
Experienced and Supportive Management:
Work under the guidance of experienced and supportive managers who genuinely care about your success.
About the Role
Reporting to the Service Manager, the Service Delivery Coordinator is responsible for ensuring the smooth running of our relationships with Customers via incoming calls & emails. Working closely with the Service Delivery team at the branch,



this role focuses on building strong, positive relationships with customers and delivering on our promise of Service Excellence.
Main Tasks & Responsibilities:
Develop and maintain positive customer relationships via phone and email interaction
Effectively handle customer enquiries and provide customer support
Accurate and efficient data entry
Any admin tasks as assigned
Key Skills and Experience Required:
Relevant customer service and office administration working experience, preferably in an office environment handling large volume of email correspondence or phone calls.
Ability to work as a team and independently
High attention to detail
If this sounds like the chance for you, we look forward to receiving your application.
As part of our recruitment process you will be required to complete pre-employment screening which includes reference checking and health screening that involves drug and alcohol testing. Proof of Your Right to Live and Work in Australia must be presented at interview stage.
Alsco Uniforms is an equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, sex, national origin, disability, and other legally protected characteristics.
Agencies please note:
Alsco Uniforms is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Alsco Uniforms via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Alsco Uniforms. No fee will be paid in the event the candidate is hired by Alsco Uniforms as a result of the referral or through other means.
Be careful - Don't provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .
#J-*****-Ljbffr

📌 Customer Service Representative (Sydney)
🏢 Alsco Uniforms
📍 Sydney