Access Support Service Group – Townsville QLD
About the role
The purpose of Human Resources (HR) and Work Health and Safety (WHS) position supports the management of HR & WHS functions across Access Support Services. The HR & WHS Manager will be responsible for HR advisory, recruitment and retention, remuneration and benefits, culture and engagement, employee relations, training and development, workplace health and safety, legislative compliance, and policy and procedure development and review. The HR & WHS Manager will be a part of energetic and growing organisation that continues to make a difference in the life of people living with a disability.
The HR & WHS Manager reports directly to the CEO and is responsible for fulfilling the requirements of this position description.
Key responsibilities
WHS
Develop and maintain a comprehensive WHS risk assessment register for the organisation
Ensure organisational compliance with WHS legislation, regulations and codes of practice
Identify workplace hazards and compliance through inspections and audits
Investigate WHS incidents and identify corrective action requirements
Liaise with regulators (WorkSafe QLD) and WorkCover as required
Coordinate and chair safety committees and worker consultation ensuring to communicate safety updates and alerts
Champion safety improvement projects and a safety culture
Human Resources
Workforce planning
Undertake workforce planning requirements
Develop and maintain position descriptions
Responsible for end-to-end recruitment processes
Responsible for creating and issuing employment contracts and maintaining employee staff
Responsible for rostering and timesheets for payroll purposes
Review salary structures and conduct benchmarking activities
Manage remuneration reviews and incentives as required
Monitor benefits, leave and payroll.
Employee Relations
Ensure compliance with relevant industry awards, employment standards, and legislation




Implement and maintain a succinct performance review process that supports organisational goals
Provide advice and guidance to managers on employee matters and performance management
Oversee investigations, grievances, conflict resolution and disciplinary matters
Manage terminations, redundancies, and exits.
Training and development
Identify training needs and ensure that training is fit for purpose
Construct and implement professional development programs
Develop, coordinate and deliver WHS & HR induction and training requirements
Coach and mentor managers on people management requirements
Culture and engagement
Create, implement and analyse staff feedback surveys
Champion organisational values and culture
Support diversity, equity and inclusion initiatives
Responsible for rewards and recognition initiatives
Support audit and accreditation requirements
Policy development and implementation
Develop, review and maintain all policies, procedures and registers relevant to the above duties
Monitor changes in legislation and update policies and procedures as required.
General Duties
Model the Access Support Services values - Our core values shape everything we do and guide our approach to care and support:
Respect – we treat everyone with dignity and fairness
Integrity – we are transparent and accountable in all our actions
Connection – we believe in collaboration and building meaningful relationships
Progressive – we lead with creativity and a commitment to excellence
Purpose-driven – we take action and create real, positive change
Adhere to all statutory requirements, organisational policies and procedures, guidelines and delegations
Develop and maintain a comprehensive, clear and easy to follow work procedures
Work and travel outside of span of ordinary working hours, including requirements for overnight stays in various locations, may be required when reasonably necessary.
Other duties/tasks as directed from time to time
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📌 Hr & Whs Manager (Townsville)
🏢 Access Support Service Group
📍 Townsville