Live in Motel Manager/s (Couple or Individual)
Located in beautiful Bendigo, with stunning views of Lake Weeroona and only 1.4km from the Bendigo CBD, the Julie-Anna Inn is Bendigo's premier choice in town for overnight accommodation, dining, conference, and meetings.
Our team of passionate professionals are committed to making our guests stay a memorable one for all the right reasons.
At the Julie-Anna Inn we believe an employee isn't just a name on our books, but rather a valued member of a bigger corporate family - they are a critical aspect of our business, directly relating to the success of the Julie-Anna Inn. Therefore, we are excited to invite applications for Live In Motel Manager/s (Couple or Individual) to join our friendly team.
About the role:
We are seeking an experiencedManagement person or coupleto run our busy 33 room Motel.
This role would ideally suit an experienced hospitality person or couple looking to manage a Motel that catersto a large volume of corporate, contractor and leisure guests visiting the region, the property has an excellent reputation for offering excellence in customer service and a high standard of accommodation.
The successful candidate/s will be responsible for living on site to manage the day to day running of the Motel including staff management, rostering, maintenance duties, front & back office duties, as well as overseeing and assisting as required with the onsite restaurant. Working closely with the Executive General Manager from Head Office, you will be provided with the support and guidance to perform these duties at the highest standard.



You will also be provided with a 2 bedroom fully furnished Managers residence conveniently located above the motel, including all utilities as part of your salary package.
We are seeking active, hands on Manager/s who are self driven, experienced and enthusiastic about providing exceptional customer service. To succeed you will need to have experience in Hotel/Motel management, have a proactive and positive attitude, and a 'hands on' approach while leading the team. A full complement of existing staff is already in place and will report directly to you, in addition to this, HR and Accounting functions including recruitment, payroll and book keeping are all completed off site by Head Office support staff allowing you to focus solely on managing the Motel.
As this is a full time live in position, including being on call 7 nights (for emergencies and occasional late check-ins) we welcome applicants who will thrive in this type of environment, and who fully understand the commitment required to the lifestyle.
Main Management tasks:
Main Management tasks:
Management of the day to day running's of the Motel including Front Office duties, and limited Back Office duties
Managing staff and ensuring high levels of customer satisfaction
Rostering of Housekeeping, Front of House, Reception & Kitchen staff
Live on site, and manage after hours arrivals and/or emergencies




Work alongside the Head Chef with overseeing the Restaurant
Run an efficient housekeeping team, ensuring the rooms, grounds and public areas are consistently clean and exceptionally presented and maintained
Complete and manage basic repairs and maintenance throughout the property
Onboarding and training of current staff
Developing & maintaining strong relationships with customers, staff, and suppliers
Prepare set reports for Management on Motel performance
Escalate issues to the Executive General Manager as necessary
Actively promote the Motel to increase business
Manage corporate function bookings and enquiries
Manage marketing and social media platforms
Key requirements for the role:
Prior experience in a similar role
Knowledge of Accommodation Booking sites and Property Management/Reservation systems (Room Master experience highly regarded)
Lead by example - honest, hands on and dedicated
Fully committed to the live on-site lifestyle
Have the ability to go above and beyond to meet company objectives as well as ensuring customer satisfaction
Have the ability to manage your time effectively
Understand the marketing channels to increase business
Have a high attention to detail.
Superior communication and customer service skills
Have sound clerical and computer skills
Have the ability to manage and be a positive influence on your team
Be well presented
Have a warm friendly demeanour with the ability to build rapport with guests
Current National Police Check or willingness to obtain one
Current Responsible Service of Alcohol Certificate
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📌 Live In Motel Manager/S (Couple Or Individual) (Bendigo)
🏢 Julie-Anna Inn Bendigo
📍 Bendigo