At Hutcheon & Pearce, we're proud partners of the iconic John Deere brand and Australia's largest family-owned John Deere dealership. We're looking for a proactive and customer-focused
Service Advisor
to join our Finley team.
In this role, you'll be the key link between our customers, Service Technicians, and Service Manager, helping keep the workshop running smoothly while delivering exceptional service every step of the way. If you're organised, enjoy building relationships, and thrive in a fast-paced environment, we'd love to hear from you.
What You'll Be Doing
Providing exceptional customer service and coordinating service enquiries
Booking customer machines in for repair and maintenance work
Preparing service quotations and repair estimates
Opening, managing and closing work orders accurately and efficiently
Keeping customers informed on the progress of their jobs
Assisting with warranty and product improvement claims
Supporting invoicing and ensuring repair order documentation is complete
Maintaining service records, customer information and departmental reporting
Tracking service department performance, productivity and key KPIs
Supporting the Service Manager with the day-to-day administration of the workshop
No two days are the same, and you'll play an important part in keeping our customers and service team moving.
Who Are We Looking For?
A strong communicator who genuinely enjoys helping customers
Highly organised with excellent attention to detail
Confident using Microsoft Office, data entry systems and spreadsheets




Able to manage multiple priorities in a busy environment
Previous administration, service advisor or dealership experience will be highly regarded
Mechanical or agricultural industry knowledge is advantageous
Trade qualifications are welcomed but not essential
What We'll Bring:
Competitive hourly rate + penalty rates
Participation in our monthly-paid Performance Bonus Scheme
Ongoing training and career development opportunities
Staff discounts on John Deere parts, merchandise and toys
Exclusive discounts and cashback offers through our EH Work App
A supportive team workplace with a strong focus on growth and development
About Hutcheon & Pearce
Hutcheon & Pearce is the largest Australian family-owned John Deere dealership, proudly supporting customers across regional NSW for more than 70 years. With 20 locations across our footprint, we're committed to delivering industry-leading equipment, exceptional after-sales support, and outstanding customer service across agriculture, construction, forestry and lifestyle industries.
Want More Information?
Resumes will be reviewed as they are received.
Apply today to experience the H&P; difference!
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Hutcheon & Pearce are an inclusive employer. We strive to reflect the communities in which surround us, as a result we welcome and encourage applications from skilled people from all walks of life
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📌 Service Coordinator / Workshop Administrator (New South Wales)
🏢 Hutcheon & Pearce
📍 New South Wales