Lead a local team. Build customer relationships. Be part of a business that genuinely cares.
Poolwerx Mundaring is growing, and we're looking for an experienced Retail Supervisor to lead our friendly store team.
We're looking for someone mature, reliable and confident who enjoys working with people and takes pride in delivering exceptional customer service. You'll be someone who naturally takes ownership, enjoys keeping things organised, and isn't afraid to roll up your sleeves when needed.
This is a hands‐on leadership role where no two days are the same.
What you'll be doing
Leading the day-to-day operation of our retail store
Providing outstanding customer service in-store, over the phone and by email
Performing qualified pool water testing and recommending solutions
Processing sales, quotations and customer orders
Maintaining stock levels and merchandising displays
Coaching and supporting retail team members
Working closely with our service technicians to deliver a seamless customer experience
Helping achieve store sales and operational targets
We're looking for someone who is
A natural leader who enjoys bringing out the best in others
Friendly, approachable and genuinely enjoys helping people
Organised with excellent attention to detail
Confident making decisions and solving problems
Reliable and accountable
Physically fit and happy to be on their feet throughout the day
Comfortable learning technical product knowledge
Looking for a long-term career, not just another job
Retail management or supervisory experience is highly regarded, but attitude, work ethic and leadership ability are what matter most.




Current Australian Driver's Licence
Full Australian working rights
Ability to lift up to 20kg when required
Availability to work Saturdays on a rotating roster
Poolwerx Kalamunda | Mundaring | Stratton Park is a family-owned local business that has proudly served the Perth Hills community for many years.
We believe in doing things properly, supporting one another and creating an enjoyable workplace where people can build long‐term careers.
We offer:
Full training and ongoing professional development
Career progression opportunities
Supportive leadership team
Friendly team culture
Our team genuinely enjoys coming to work, supporting each other and helping our customers enjoy healthier pools.
If you're looking for a role where your experience is valued, your ideas are welcomed, and your contribution genuinely makes a difference, we'd love to hear from you.
Poolwerx is the world's largest global franchise pool service brand. Established by Founder John O'Brien in ****, Poolwerx has grown to over 650 service vehicles and 180+ stores in Australia, New Zealand and the United States. Poolwerx has multiple revenue streams with repeat clients and is secure in the growing home services sector and is a technology leader.
Poolwerx is the world's largest global franchise pool service brand. Established by Founder John O'Brien in ****, Poolwerx has grown to over 650 service vehicles and 180+ stores in Australia, New Zealand and the United States. Poolwerx has multiple revenue streams with repeat clients and is secure in the growing home services sector and is a technology leader.
#J-*****-Ljbffr

📌 Retail Supervisor (Western Australia)
🏢 @
📍 Western Australia