Culmination Academy Pty Ltd – Brisbane QLD
Culmination Academy(CA) is a premier educational institution dedicated to empowering students through high-quality tutoring programmes. With established offices in Sydney and Brisbane, we specialise in academic tutoring across various subjects, including Mathematics, English, and Science, catering to students from Kindy to Year 12. Additionally, we offer expert PTE and IELTS preparation courses, equipping students with the skills they need to achieve their target scores.
At CA, we foster a passion for learning, enhance problem-solving skills, and help students excel academically. Our commitment to personalised learning and high-quality education has made us a trusted choice for students and parents alike.
About the Role
Due to our continued growth, we are seeking a full-time Couse Consultant Assistant to join our team. This role offers an exciting opportunity to work in a dynamic, rapid-paced environment, ensuring smooth course coordination, providing high-quality student services, and supporting operational efficiency.
Key Responsibilities
Provide
enrolment and course selection guidance
to new students.
Work in alliance with




internal and external stakeholders
to ensure services are delivered to the agreed standards.
Schedule and coordinate courses
, communicate with tutors, and obtain feedback.
Provide
timely reminders and support
to students regarding their courses.
Monitor
course quality
and address student and tutor concerns.
Follow up on students'
service status
and progress.
Collect and analyse
customer feedback
to enhance existing programs.
Act as the
point of contact
for resolving customer disputes and complaints.
Perform
other administrative tasks
as required for smooth daily operations.
What We're Looking For
Excellent communication and interpersonal skills
in both
English and Mandarin
.
Demonstrated ability to
communicate effectively
to achieve results.
High-level problem-solving and negotiation skills
.
Strong
time-management
and
multi-tasking
abilities.
Eligible work rights
: Valid Australian work visa (e.g. 485, PR, Citizen, etc.).
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📌 Course Consultant Assistant (Queensland)
🏢 Culmination Academy
📍 Queensland