Be the driving force behind a thriving residential community
At MICS, we believe great buildings are about more than bricks and mortar. They're about creating safe, well-maintained and welcoming communities where residents genuinely love to live. As the building management division of one of Melbourne's leading residential property groups, we are recognised for delivering exceptional service, strong stakeholder relationships and operational excellence across a portfolio of residential communities.
We're now seeking an experienced and customer-focused Building Manager to join our team at one of our premium CBD/Southbank properties.
This is far more than a facilities management role. You'll be the trusted face of the building, balancing resident relationships, contractor management, maintenance coordination and operational oversight to ensure the property continues to perform at its best.
Why Youll Love This Opportunity
Work within a respected and established residential property group
Take ownership of a premium residential asset
Enjoy a diverse role combining people leadership, facilities management and community engagement
Autonomy to make decisions and drive positive outcomes
Support from an experienced Operations Manager and broader team
Opportunity to build a long-term career within a stable organisation
Make a genuine impact on the resident experience every day
The Opportunity
Reporting to the Operations Manager, you'll be responsible for the day-to-day management and operational performance of a residential community in Melbourne's CBD/Southbank precinct. You will work closely with residents, contractors, Owners Corporation Managers and committees to ensure the building is presented to the highest standard,



operates efficiently and delivers an exceptional living experience.
Key responsibilities
Managing daily building operations and resident enquiries
Coordinating planned and reactive maintenance programs
Conducting regular inspections of common areas, plant and building services
Monitoring essential services, lifts, HVAC, security, fire and life safety systems
Managing contractors, inductions, site access and performance standards
Supporting compliance requirements and maintenance reporting
Assisting with capital works, building improvement projects and sustainability initiatives
Monitoring access control, security systems and CCTV operations
Managing resident communications and building portal requests
Attending meetings and providing operational updates to key stakeholders
Supporting site teams and driving a positive building culture and community workplace
About You
We're looking for someone who takes pride in delivering exceptional service, building strong relationships and maintaining high standards across every aspect of a property. You'll bring:
Previous experience in Building Management, Facilities Management, Property Management or a related role
Strong knowledge of residential building operations and maintenance practices
Experience coordinating contractors, service providers and trades




Outstanding customer service and stakeholder management skills
Strong written and verbal communication skills
The ability to build rapport with residents, committees and contractors alike
Excellent problem-solving skills and a proactive approach
Strong organisational skills with the ability to manage competing priorities
Competent skills across Microsoft Office and property management systems
Experience with access control, CCTV or security systems will be highly regarded
Leadership or team supervision experience will be viewed favourably
What Success Looks Like
You'll thrive in this role if you enjoy:
Being the go-to person for residents and stakeholders
Taking ownership and finding solutions
Creating positive resident experiences
Maintaining high-quality residential environments
Building strong contractor and stakeholder relationships
Working in a role where no two days are the same
Becoming part of MICS, we'd love to hear from you if you're an experienced Building Manager who enjoys taking ownership, building strong communities and delivering outstanding service.
Please note
this role may require occasional after-hours attendance for emergency situations and operational requirements.
Additional information
Manage a premium residential property in Melbourne CBD/Southbank
Strong mix of operations, facilities management and customer service
Join a respected residential property group with long-term career opportunities
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📌 Building Manager | Melbourne Cbd & Southbank
🏢 MICM
📍 Melbourne