Key Responsibilities, Duties And Standard Of Work Requirement
Ensure confidentiality and privacy of residents at all times
Maintain a high level of customer service with all residents and stakeholders
Assist the Building Manager with administrative tasks where required.
Ensure the lobby area is properly maintained and clean to an acceptable and presentable level.
Distribute any relevant notices to the residents when required.
Communicate all updates and requirements regularly with the Building Manager and report any concerns and/or issues
Monitor the entry & exits of guests to assist in managing over-crowding within apartments or any possible short-term leasing.
Report any hazards, incidents to Building Manager.
Assist contractors on site with access and site instructions.
Maintain and update resident registration forms on new and existing residents.
Maintain the resident move in and move out forms and documentation
Monitor visitor car space usage for the building.
To be successful in this role, you will ideally have the following:
Excellent time-management and organisational skills
Ability to multi-task in a fast-paced environment
Strong problem-solving skills & attention to detail




Sound knowledge of Microsoft 360 package (Outlook, Word, Excel etc)
Solid customer service experience & great phone manner
Reliable, self-motivated and proactive
Excellent written & verbal communication skills
Willingness to learn new systems and procedures
Be creative, friendly, proactive & reliable!
Company Information
Pacific Building Management Group is a proudly Australian owned company that provides comprehensive facilities management services to residential, commercial, industrial, retail and public facilities. We pride ourselves on our innovation and ability to develop strong relationships with our clients through the provision of quality and cost effective services. As an industry leader we provide our employees with sustainable careers and ongoing opportunities for training, growth and development.
This is a great opportunity offering comfortable working conditions within a team environment. If you're ready to join a family and expand your knowledge, apply within!
Salary, although negotiable, will be commensurate with skills and experience.
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📌 Concierge (Sydney)
🏢 Pacific Building Management Group
📍 Sydney