Queensland Eye and Retina Specialists – Spring Hill QLD
A fantastic opportunity exists for a highly motivated individual to join our professional, friendly and supportive team at a private ophthalmology practice. Our practice is currently seeking an additional
Medical Receptionist/Administrator
who is able to work
3-5 days per week on a regular basis
. There will be an opportunity for permanent part-time employment with long-term growth opportunities for the right candidate.
A fantastic opportunity exists for a highly motivated individual to join our professional, friendly and supportive team at a private ophthalmology practice. Our practice is currently seeking an additional
Medical Receptionist/Administrator
who is able to work
3-5 days per week on a regular basis
. There will be an opportunity for permanent part-time employment with long-term career growth for the right candidate.
About Us
Queensland Eye & Retina Specialists (QERS)
is a private ophthalmology clinic based in Spring Hill. We are dedicated to providing the premium specialist ophthalmic care. QERS is fully equipped with precision diagnostic technology and highly trained ophthalmologists on board. We have a great team culture at QERS. Our team is known for its positive culture, collaborative approach, and commitment to delivering an outstanding experience for every patient.
About the Role
Your role is vital in delivering our exceptional patient care. Working closely with our doctors, clinical team and patients, you will provide a high level of administrative support to perpetuate the ultimate experience to our patients and other health professionals.
You will be welcoming, courteous, friendly and qualified with patients and team members, while handling administrative tasks and phone calls.




Your primary task will be the following, but not limited to
Meet and greet our patients in a friendly and professional manners
Manage incoming and outgoing phone calls
Electronic referral management (Oculo, Medical Object, Emails, Digital faxes)
Correspondence management
Patient account management including DVA, Medicare, Workcover and Eclipse processing
Manage patient bookings
Prepare quotations
Surgery bookings
Billing and accounts
Liaising with various health professionals
Assisting patients with enquiries
Sending correspondence letters
Offering refreshments to patients
You will be rostered between
******* hours per week
(negotiable) between
Monday to Friday 7:30am to 5:30pm
.
About You
We are seeking for a highly motivated individual who demonstrates:
Warm and affable demeanour
Excellent customer service skill
Warm and articulate phone manner
Passion for delivering outstanding patient care
Willingness to learn and continuously improve
Excellent Attention to detail and accuracy
Ability to multitask and prioritise effectively
Qualified presentation
Punctuality and reliability
A positive, can-do attitude and genuine enjoyment of working with people
A proactive approach and willingness to support the wider team when needed
Essential Experience Required
Commitment to start/continue a career in the medical field




Ability to thrive within a fast-paced environment and deliver results with a cheerful and calm demeanour
Demonstrated ability to work within a team and independently
Experience with Microsoft office
Excellent communication and interpersonal skills
Experience in billing and receipting and general money handling
Preferred Skills & Knowledge
Minimum 6 months specialist medical administration experience
Working knowledge of Medicare and Health funds
Experience in Ophthalmology practice
Knowledge of Gentu software or similar medical software
Knowledge of Eclipse billing
Knowledge of theatre bookings & surgical IFC's
Type speed of minimum 50 wpm & 95% accuracy
Proficient use of medical terminology
Why Join QERS?
At QERS, you'll become part of a supportive team that genuinely values professionalism, integrity and exceptional patient care. We foster a respectful workplace where every team member is encouraged to learn, contribute and grow. You'll work alongside experienced specialists and colleagues who are passionate about delivering outstanding patient care every day.
If you're interested in joining our team, please apply via Seek, addressing to Emi Yokoya along with a cover letter outlining
how you meet the criteria
and indicating
which days you are available to work
.
We appreciate your interest in QERS as your potential workplace. Due to the high volume of applications we receive, only shortlisted candidates will be contacted.
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📌 Specialists Medical Administrator (Queensland)
🏢 Queensland Eye and Retina Specialists
📍 Queensland