At CWM Homewares, we're passionate about bringing high-quality, design-led homewares into Australian homes through our much-loved brands, Ecology and Porto — and we have a genuinely good time doing it. We're a close-knit crew who work hard, celebrate the wins together, and don't take ourselves too seriously along the way. Our sales team is the engine room of the business, and we're on the hunt for a brilliant Sales Executive Assistant to be right there with them, keeping things running like clockwork.
ABOUT THE ROLE
This is your chance to be the right hand to our Senior Sales team — the person who makes their day run smoother and the whole sales function hum. If you love being organised, get a kick out of ticking things off a list, and want a front-row seat to a quick-moving sales team, you'll feel right at home here.
WHAT YOU'LL BE DOING
Being the first point of contact for the Senior Sales team, sorting through calls, emails, and requests.
Pulling together sales reports, presentations, client submissions, and briefing notes that make everyone look good walking into a meeting.
Keeping our CRM in great shape — pipeline updates, customer notes, and activity tracking all present and correct.
Helping bring sales meetings, team offsites, and client events to life, from the agenda to the last follow-up email.
Handling the paperwork side of sales — submissions forms, order confirmations, contracts, and expense claims — without breaking a sweat.
Keeping everyone honest on deadlines, following up with a friendly nudge when things are due.
Being the go-between for marketing, product, purchasing, and customer service,



so every customer project moves forward and everyone knows where things stand.
Lending a hand with monthly and quarterly sales performance reporting.
Building and maintaining dashboards for weekly reporting, so the team always has the latest numbers at their fingertips.
Mapping out our sales processes and looking for smarter ways to run them, plus keeping projects on track from kick-off to done.
Owning customer engagement with our B2B portal — getting customers set up, keeping them active, and following up so nothing goes quiet.
Handling confidential information about clients, pricing, and strategy with care and discretion.
Pitching in with general admin support across the wider sales team whenever it's needed.
WHAT YOU'LL BRING
Tertiary educated with 2+ years' experience as an Executive Assistant, Sales Coordinator, or similar support role — retail, wholesale, or FMCG experience is a bonus.
Excellent organizational skills and a knack for juggling priorities without missing a beat.
Detail orientated, you follow-through to see things to the finish line and make sure they are correct.
Warm, confident communication skills — you're just as comfortable on the phone as you are drafting an email.
Solid Microsoft Office skills, intermediate to advanced excel skills preferred.




A proactive, can-do attitude and good judgement when handling sensitive information.
A curious mind — you're always asking why we do things a certain way and proactively finding better ways of working.
Experience using AI platforms such as Claude and Microsoft Copilot to work faster and smarter.
Confidence building dashboards and reports, along with some process mapping and project management know-how.
A team player at heart, equally happy working independently when needed.
A love of homewares, furniture, or interiors is a bonus!
WHY YOU'LL LOVE WORKING HERE
A fun, supportive team that genuinely enjoys each other's company at a growing Australian homewares business.
A front-row seat to sales leadership, with real opportunities to grow into a larger sales role and learn from an experienced, high-performing team.
Generous staff discounts across all CWM products, to make your own home a dream space.
A genuine focus on work-life balance, so you can thrive both inside and outside of work.
Your birthday off as paid annual leave — because birthdays deserve to be celebrated, not spent at your desk!
Note:
We removed the application instructions and external calls to action as part of refining the job description.
CWM Homewares is an equal opportunity employer. We'd love to hear from candidates of all backgrounds.
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📌 Sales Executive Assistant (Melbourne)
🏢 seek.com.au
📍 Melbourne