Be part of something bigger at Greenbank Services Club. Join the passionate team behind Your Greenbank — a vibrant, newly renovated destination named **** Club of the Year, where community, culture, and entertainment come together. With seven unique cuisines, lively new spaces, and free live entertainment, there's always something exciting happening. Come grow with us in an atmosphere that's as dynamic as you are.
About the Role:
As part of our gaming team, with 300 gaming machines, cashier, keno, gaming bar and a dispensary bar, you will help create an experience to remember. Our team consists of friendly and welcoming personalities with outstanding attention to detail and the ability to deliver genuine and exceptional customer service consistently and professionally. We are seeking staff to fulfill night shifts and weekend shifts.
Duties and responsibilities:
Provide prompt, friendly, customer-focused advice and assistance to members and guests in relation to machines or loyalty systems
Communicate effectively and take food and drink orders
Handle all cash and gaming transactions in an efficient manner, ensuring the security of cash and the privacy of members' information
Provide prompt, friendly, customer-focused beverage service to members and guests
Deliver efficient customer service to members and guests
Promote club events and deliver information to patrons
Clean and maintain a tidy work area




Perform cashier duties including providing Keno services and cash payouts
About you:
As someone with previous experience in hospitality or a customer-related industry, you will possess a passion for delivering excellent customer service. You will have a willingness to build long-term relationships with customers and will have impeccable grooming, presentation and communication skills. You will have the ability to work both independently and as part of a team.
Essential skills and competencies:
Experience or knowledge of electronic gaming machines
Knowledge of responsible service of gaming legislative requirements
Proven ability to deal with a diverse demographic
Robust communication skills and the ability to build customer relations
Effective time management and organisational skills
Immaculate personal presentation and service
Requirements and qualifications:
Previous experience (minimum two years) in a similar role
Responsible Service of Alcohol certificate (can be acquired after employment)
Responsible Service of Gaming (can be acquired after employment)
Working rights in Australia
If you are ready to take on a recent challenge, are passionate about customer service and recognise the tremendous opportunity that this role offers, we want to hear from you.
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📌 Gaming Attendant (Victoria)
🏢 Greenbank RSL
📍 Victoria