Full Job Description
MJD Recruitment is partnering with a professional services business to recruit an Administrator / Operations Coordinator to provide operational and administrative support across teams. This is a varied role suited to someone who enjoys being at the centre of operations, coordinating workflows, supporting consultants and maintaining strong relationships with clients and stakeholders. With a strong focus on operational efficiency, the role will coordinate jobs from instruction through to completion, manage scheduling and logistics, maintain systems and reporting, and ensure client and service requirements are consistently met.
Key Responsibilities
Coordinate new job instructions, allocation, scheduling and workload distribution
Manage inspection scheduling, travel arrangements and associated logistics
Manage client portals, reporting requirements, SLAs and KPIs
Monitor consultant workflows and support efficient job progression
Maintain accurate records across CRM, workflow and case management systems
Prepare operational reports, KPI dashboards and performance data
Support invoicing, billing and job financial administration
Provide system support and guidance to consultants and operational staff
Coordinate office supplies, equipment, PPE, uniforms, inventory and procurement




Support document management, records and archive processes
Contribute to operational improvements, best practice processes and national team collaboration
About You
Previous experience in operational administration, coordination or business support
Previous experience within the building or construction industry is highly regarded
Strong organisational and time management skills with excellent attention to detail
Confident communicator with strong stakeholder management skills
Comfortable working across systems, reporting and operational data
Strong Microsoft Excel experience*
Proactive problem solver with a continuous improvement mindset
Ability to manage competing priorities and work both independently and collaboratively
This is a excellent opportunity for an experienced administrator or operations coordinator to step into a varied role where you can have a real impact on operational efficiency, stakeholder experience and the smooth delivery of services across a growing national team.
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📌 Operations Coordinator (Melbourne)
🏢 Mjd Recruitment
📍 Melbourne