About us
Established in ****, we are Australia's first wellbeing company, delivering health, wealth and care services for our members and the community.
As a social enterprise, we are motivated by our purpose to positively impact the wellbeing of millions. We reinvest profits to deliver products and services sustainably that matter most to our members, customers and the Australian community.
For us, Real Wellbeing encompasses the whole experience of life. It's about feeling supported in your health, connected with your community and empowered to live life on your terms.
About the Opportunity
We have an exciting opportunity for an
Accounts Receivable Specialist
to join our Home Health Finance Operations team. Reporting to the Head of AR & Billing, this role plays a critical part in supporting our Home Health business by ensuring accurate billing, timely reconciliations and effective government subsidy claiming.
You will be the key point of contact for customers and internal stakeholders on accounts matters, combining strong reconciliation skills with empathy, patience and a genuine customer‐first mindset. This is a hands‐on role covering end‐to‐end accounts receivable activities, with a strong focus on unspent management and SAH claiming.
Key responsibilities include:
Managing customer billing and invoicing, performing reconciliations and payment allocations,
Maintaining accurate customer records, resolving funding and payment exceptions
Working closely with branches and stakeholders to support smooth billing and claiming cycles.
Contributing to continuous improvement by identifying gaps and improving processes across AR
Process accurate Support at Home claims and exceptions as per the Support at Home Guidelines from Services Australia.
About You
You're a detail-oriented and customer-focused AR professional who enjoys solving problems and supporting customers through complex billing and funding processes. Ideally,



you will bring experience from
healthcare, aged care, home care, patient accounts
or a similar finance environment. You have strong Excel and reconciliation skills, communicate clearly and patiently, and take pride in delivering accurate, timely outcomes.
You will bring:
At least 2 years' experience in
Accounts Receivable
or a similar finance role
Proven experience in
Aged Care, home health, healthcare, or Support at Home claiming.
Strong
Excel
capability (including reconciliation, pivot tables and lookups)
Excellent
attention to detail
and
reconciliation
skills
A customer‐centric approach with
empathy, patience and professionalism
Exposure to
billing and receivables systems
(e.g. Procura, Salesforce Health Cloud, Dynamics 365 or similar).
Sound understanding of
GL and bank reconciliation principles
Tertiary qualifications
in Accounting or Commerce are desirable
Why Join Us?
You will enjoy a range of great employee benefits and rewards including:
Competitive salary + bonus program
Enjoy additional yearly Well-Being and Community leave days
14-week paid parental leave, with equal benefit for both parents
Employee Referral Program
Employee Assistance Program - support and assistance for you and your partner at those times in life when you need it most
Maxxia Rewards - a great range of discounts and benefits at selected retail outlets, department stores, attractions, travel, cinemas, restaurants.
Discounts across the Australian Unity business including Private Health Insurance, General Insurance + more!
Available access to LinkedIn Learning courses through our great Learning platform
For further perks visit:
Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people.
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📌 Accounts Receivable Specialist (Melbourne)
🏢 Australian Unity
📍 Melbourne