Norths is part of Norths Collective - a forward thinking, fresh and competitive brand who are leaders in the club and gaming industry. All about bringing people together through the sharing of exceptional food, drinks, events, health and fitness and entertainment experiences. A not for profit business, we are passionate about our commitment to giving back to our community through sport, social and sustainability initiatives.
About the role:
Be part of something bigger. Connect with your community. Have Fun. It's all part of being on the Norths Collective team. Our members and guests are more than just patrons - they're our supporters. So we've designed an experience where the club is just as much theirs as it is ours. Join the Norths team and it can also be yours.
Reporting to the Manager on Shift, we are currently seeking a passionate Gaming Supervisor (RGO). The overall purpose of the role is to lead and support our Gaming and Loyalty teams while delivering exceptional service experiences to our members and guests. You will be responsible for maintaining service standards, supporting team development, ensuring compliance requirements are met and creating a safe, welcoming and professional environment.
Joining Norths Cammeray means you are part of Norths Collective which includes The Greens North Sydney, The Alcott Lane Cove, The Verandah Beecroft and Seagulls Tweed Heads.
Your Key Priorities will be to:
Lead and support Gaming and Loyalty team members
Deliver exceptional service to members and guests




Train and coach team members on service, compliance and operational standards
Ensure gaming floor presentation, compliance and customer experience standards are maintained
Fulfil Responsible Gambling Officer (RGO) duties and support responsible gambling initiatives
Promote current promotions, events and loyalty programs
Maintain accurate cash handling and gaming procedures
Effectively communicate with patrons, team members and management
The Candidate:
Previous gaming, hospitality or leadership experience
Strong customer service and communication skills
Ability to lead, coach and develop team members
Sound problem-solving and conflict-resolution abilities
Hold current RSA, RCG and Advanced RCG qualifications
Flexible availability across a seven-day operation
Discounted rates on meals
Free gym membership onsite
Dynamic, energised management team that is embracing change and focused on success
Access to Norths Collective Academy
Work for a Club that continues to reinvent its relevancy to its local community
Extensive training and development
We invest a lot in our people and offer significant on-the-job training. This is a great chance to further your hospitality leadership career while making a positive impact on our members, guests and team.
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📌 Gaming Supervisor | Norths Cammeray (New South Wales)
🏢 Norths Collective
📍 New South Wales