C Dreams Solutions is seeking an experienced
Automotive Service Advisor
to join our client's team in Southeast Brisbane. This is a
full-time position
based in Southeast Brisbane QLD ****. As an Automotive Service Advisor, you will be the vital link between customers and the technical team, ensuring exceptional service delivery and customer satisfaction. This role is essential to maintaining our reputation for excellence in the automotive trades industry and directly impacts our business growth and customer loyalty.
What you'll be doing
Greeting customers and conducting thorough consultations to understand their vehicle service and repair requirements
Providing expert advice on vehicle maintenance, repairs and available service options in a clear and professional manner
Creating accurate work orders and quotations based on customer needs and vehicle diagnostics
Communicating effectively with customers regarding service progress, timelines and any additional work recommendations
Coordinating with technicians to ensure efficient workflow and timely completion of service work
Processing customer payments and managing invoicing and administrative documentation
Building and maintaining strong customer relationships to encourage repeat business and positive referrals
Keeping accurate records of service history and maintaining knowledge of vehicle makes, models and common service requirements
Identifying opportunities to recommend additional services or products that enhance vehicle performance and safety
Ensuring compliance with workshop health and safety standards and company policies
What we're looking for
Proven experience working as an Automotive Service Advisor or in a similar customer-facing automotive role
Strong knowledge of vehicle maintenance, repairs, and common automotive issues
Excellent communication and interpersonal skills with the ability to explain technical information to customers clearly




Proficiency in using service management software and computer systems
Ability to multitask and manage multiple customer enquiries simultaneously whilst maintaining accuracy
Strong organisational and time management skills
A professional appearance and manner befitting a customer-facing role
Proven ability to achieve sales targets and upsell services professionally
Problem-solving skills and a customer-centric approach to service delivery
Current driver's licence and reliable transport
What we offer
C Dreams Solutions is committed to supporting the professional development and wellbeing of our client's team members. Competitive remuneration packages, opportunities for career progression within the automotive industry, and a supportive working workplace. Recognise the importance of work-life balance and foster a collaborative team culture where your contributions are valued. Additional benefits include on-the-job training, access to industry knowledge and the opportunity to work with state-of-the-art automotive service facilities.
About us
C Dreams Solutions is a respected automotive service provider committed to delivering high-quality staff to the automotive industry. Our mission is to provide reliable, professional automotive solutions that exceed customer expectations. With a focus on technical excellence and customer satisfaction, we have built a reputation as a trusted partner with our clients. Our team is dedicated to maintaining the highest standards in the automotive trades industry.
If you are a driven professional with a passion for automotive service and customer excellence, we would like to hear from you.
Apply now
to join the C Dreams Solutions team and advance your career in the automotive trades industry.
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📌 Automotive Service Advisor (Queensland)
🏢 C Dreams Solutions
📍 Queensland