Team Member | Banking Operations | Hybrid | $*****/hr + Super
Parramatta | Hybrid Working | 6-Month Contract |
Join one of Australia's leading financial institutions in a fast-paced operational team where accuracy, quality and customer outcomes matter.
We're looking for experienced Operations Professionals who enjoy problem solving, working with detailed processes and delivering high-quality outcomes in a regulated environment.
Whether you've built your career in banking, financial services or another operational processing environment, this is an excellent opportunity to join a collaborative team with strong training, supportive leaders and versatile hybrid working.
About the Opportunity
You'll be responsible for processing operational requests, completing servicing and fulfilment activities, supporting internal stakeholders and ensuring all work is completed accurately, efficiently and in line with strict compliance requirements.
This is a back-office processing role with limited phone work. Most communication is via workflow management and internal stakeholders rather than customer calls.
What You'll Be Doing
Process operational banking requests accurately and within service levels
Complete account maintenance, account openings, account closures and transactional processing
Review documentation and validate information
Respond to internal stakeholder enquiries
Follow established procedures,



policies and regulatory requirements
Prioritise work across multiple queues while meeting productivity and quality targets
Identify and escalate complex or high-risk matters
Contribute to a strong team culture focused on customer outcomes
About You
We're looking for candidates who can demonstrate:
Experience in banking operations, financial services or another operational processing environment
Strong attention to detail and accuracy
A genuine risk and compliance mindset
Experience working to KPIs, SLAs or productivity targets
Excellent written and verbal communication skills
The ability to manage competing priorities
Confidence working within structured processes and procedures
Strong stakeholder communication skills
Experience from industries such as banking, insurance, wealth management, superannuation, government, legal services or other high-volume operational environments will be highly regarded.
What's on Offer
$***** per hour + Super
Initial 6-month contract with potential extension
Sydney location
Hybrid working (2 days in the office following training)
Structured training program (approximately 2-4 weeks) with ongoing coaching and support
Opportunity to join a collaborative, high-performing team with an excellent workplace culture
Valuable experience with one of Australia's leading financial institutions
#J-*****-Ljbffr

📌 Team Member - Banking Operations (Sydney)
🏢 Kennedy Reid
📍 Sydney