Workforce Planner: Telephony, Reporting & Analytics (New South Wales)

Workforce Planner: Telephony, Reporting & Analytics (New South Wales)

08 Aug
|
Global Transport & Automotive Insurance Solutions
|
New South Wales

08 Aug

Global Transport & Automotive Insurance Solutions

New South Wales

Global Transport & Automotive Insurance Solutions in Sydney CBD NSW is seeking a Workforce Planner to optimise telephony, forecasting and workforce management across our contact centre and claims operations. You will translate business demand into staffing requirements, configure telephony and reporting systems, and build dashboards to drive performance.
The role acts as the subject matter expert for workforce planning and telephony platforms, partnering with operational leaders to deliver
#J-*****-Ljbffr

📌 Workforce Planner: Telephony, Reporting & Analytics (New South Wales)
🏢 Global Transport & Automotive Insurance Solutions
📍 New South Wales

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