Hawthorn, Melbourne VIC
Marketing Communications (Marketing & Communications)
Full Time
Marketing & Communications Manager
Hawthorn, Melbourne VIC
Marketing Communications (Marketing & Communications)
Full Time
Lead Strategy. Build Brand. Drive Growth.
We are seeking an experienced and commercially minded Marketing & Communications Manager to lead and execute our marketing, communications, brand, and lead generation strategy across a growing and dynamic organisation.
Reporting directly to the CEO and based at our Head Office in Hawthorn, this senior leadership role offers the opportunity to shape the organisation's market presence, strengthen stakeholder engagement, enhance customer experience, and drive measurable business growth.
This is a hands‐on leadership position for a strategic marketer who enjoys combining vision with execution and has a proven track record of delivering successful multi‐channel marketing campaigns, building high‐performing teams, and leveraging technology to improve customer engagement and business performance.
About the Role
As the Marketing & Communications Manager, you will own the organisation's marketing and communications function, including:
Development and execution of integrated marketing strategies
Brand management and awareness initiatives
Lead generation and demand creation programs
Digital marketing, social media and content marketing
Public relations and corporate communications
Internal communications and employee engagement
Customer experience initiatives
Marketing technology, CRM, website and eCommerce optimisation
Agency and supplier management
Team leadership and capability development
Manage agency, supplier and contractor relationships
Working closely with the CEO and senior leadership team,



you will play a key role in driving growth through innovative marketing strategies and customer‐centric solutions.
Key Responsibilities
Strategic Marketing Leadership
Develop and implement the annual marketing and communications strategy
Identify market opportunities, emerging trends and customer insights
Build and execute campaigns that drive brand awareness, customer engagement and lead generation
Monitor performance against agreed KPIs and business objectives
Manage marketing budgets and optimise return on investment
Provide strategic advice and recommendations to senior stakeholders
Brand, Communications & Engagement
Lead all internal and external communications activities
Ensure consistent brand messaging across all channels and touchpoints
Oversee content development, public relations, media engagement and corporate communications
Develop thought leadership and market positioning initiatives
Plan and manage events, campaigns and stakeholder engagement programs
Digital & Customer Technology
Drive the strategy and optimisation of customer‐facing technology platforms
Manage website performance, CRM systems, marketing automation tools and eCommerce platforms
Leverage customer data, analytics and insights to improve acquisition, engagement and retention
Identify opportunities to improve digital customer experiences and marketing effectiveness




Ensure projects are delivered on time, within scope and budget
About You
You are a strategic marketing professional with a robust commercial mindset and a passion for delivering results.
You will bring:
Tertiary qualifications in Marketing, Communications, Public Relations, Business or a related discipline
Minimum 5 years' experience in a senior marketing and communications role
Proven experience developing and implementing successful marketing strategies
Demonstrated success delivering revenue‐generating, multi‐channel marketing campaigns
Strong knowledge of digital marketing, CRM platforms, marketing automation and social media
Excellent written, verbal and presentation communication skills
Experience managing internal and external stakeholders at all levels
Strong analytical skills with the ability to interpret data and provide actionable insights
Experience managing budgets, projects and competing priorities
Outstanding leadership, coaching and team development capabilities
A proactive, self‐motivated and solutions‐focused approach
Highly Regarded
Experience reporting marketing performance metrics to executive leadership teams and boards
Why Join Us?
Strategic leadership role reporting directly to the CEO
Opportunity to shape and elevate a growing brand
Autonomy to drive innovation and business impact
Team-oriented and supportive leadership team
Hawthorn head office location with a positive team culture
Competitive remuneration package
Apply Now
Submit your application today, including your resume and a cover letter outlining your suitability for the role.
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Applications will be reviewed as they are received.
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