Property Software Implementation Consultant
We're looking for a passionate and driven Training & Onboarding Manager to join Rex Cirrus8 and play a key role in setting our clients up for success from day one.
This role is all about delivering exceptional onboarding experiences, building strong client relationships, and creating engaging, high-impact training that drives long-term retention and product adoption.
About the Role
As our Training & Onboarding Manager, you'll lead the end-to-end onboarding journey for new clients, ensuring they feel confident and supported as they transition onto Rex Cirrus8.
You'll combine training delivery, client relationship management, and project coordination to ensure every client has a smooth and successful go live experience. You'll also play a key role in continuously improving our training programs and resources.
Key Responsibilities
Client Onboarding & Training
Own the onboarding experience for new clients from kick off through to go live
Develop and manage structured training plans tailored to client needs
Deliver engaging training sessions both online and in person
Provide ongoing training and support to ensure solid product adoption
Client Experience & Relationship Management
Act as the key point of contact during onboarding
Build strong, trusted relationships with clients early in their journey




Identify and address training gaps to support successful outcomes
Support clients post go live and guide them to self service resources
Project Coordination & Implementation
Project manage onboarding timelines and key milestones
Coordinate client kick offs and data review sessions
Work closely with the Implementation team to ensure smooth delivery
Improve onboarding workflows and communication processes
Experience & Skills
Strong leadership and stakeholder management skills
Excellent communication and interpersonal skills
Strong problem solving ability and confidence navigating complex situations
Ability to manage multiple priorities and deadlines effectively
A proactive, adaptable mindset with a can do attitude
Comfortable working with change and continuous improvement
Why Join Rex Cirrus8
Be part of a fast growing proptech business shaping the industry
Work in a collaborative, supportive team environment
Hybrid work structure with flexibility built in
Opportunity to make a real impact on client experience and product adoption
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📌 Property Software Implementation Consultant (Melbourne)
🏢 cirrus8
📍 Melbourne