ABOUT USEast Coast Energy Solutions is a locally owned and operated renewable energy specialist proudly servicing Far North Queensland.
From residential solar and battery systems through to large-scale commercial projects, we're passionate about delivering exceptional customer experiences and industry-leading solutions.As we continue to grow, we're looking for a proactive and organised Operations Administrator to become an integral part of our Cairns team.ABOUT THE ROLEThis is far more than an administration role.As our Operations Administrator, you'll be at the heart of the business, working across administration, marketing, scheduling, HR, safety and day-to-day operations to keep everything running efficiently.
No two days are the same, making this the perfect opportunity for someone who enjoys variety and loves finding better ways of doing things.Your day could include:Coordinating daily administration and supporting operational workflowAssisting with job scheduling and liaising with field teamsManaging customer enquiries and ensuring an exceptional customer experienceSupporting HR, onboarding and workplace health & safety administrationCreating social media content, marketing campaigns, website design and customer engagement initiativesAssisting with CRM management, customer communications and lead nurturingProcessing compliance documentation and network applicationsIdentifying process improvements and helping implement more efficient systemsProviding general administrative support across all areas of the businessWHAT WE'RE LOOKING FORWe're looking for someone who is organised,



proactive and genuinely enjoys wearing multiple hats.You'll be someone who:Loves variety and can confidently juggle multiple prioritiesTakes ownership and enjoys solving problems independentlyHas excellent organisational and communication skillsIs highly detail-oriented and takes pride in accurate workEnjoys working with people and delivering outstanding customer serviceIs comfortable learning new systems and technologyBrings positive energy and enjoys being part of a small close-knit teamExperience we'd love to see:Previous administration, operations or office coordination experienceExperience supporting trade or construction businesses (highly regarded)Simpro, Pipereply or similar software experience (preferred)Marketing, social media or content creation experience (preferred)HR, compliance or WHS administration experience (advantageous)Bonus points for:Experience supporting trades, technicians or field teamsUnderstanding of solar workflows, warranties or network applicationsExposure to social media or website management (WordPress/ Elementor)WHAT WE OFFERFull-time | Monday-Friday | 8:00am-4:00pmCompetitive salary based on experienceUniforms providedOngoing training and career developmentSupportive, family-oriented team cultureWork in one of Australia's fastest-growing industriesGenuine prospect to shape the role, contribute ideas and make a real impact on a growing local businessIf you're looking for a role where your work genuinely matters, your ideas are valued and every day brings something different, we'd love to hear from you.Pay: $60,****** – $75,****** per yearBenefits:Employee discountEmployee mentoring programParental leaveSalary packagingWork Location: In person

📌 Operations Administrator (Queensland)
🏢 East Coast Energy Solutions
📍 Queensland