About the business:Fresh Catering and Events is a corporate, events and contract caterer based in Osborne Park.
We are a family run business, operating since August ****.
Alongside the catering arm of our business we run cafes and Fresh at Home, literally meals delivered to homes.
No two days are the same, ever, and as we expand the businesses reach, we all attend to what is there to be done.
About the Role:Monday to Friday full time and (part time applicants considered if the correct person, minimum 25 hours).
This role is the first and last touch point for many clients and plays a critical role in client retention, sales growth, and event excellence.
Supreme administrative skills needed with a solid, joyful and firm personality.
The office is a key part of the whole business structure and depends on someone taking charge and leading from the front in all things administration.
Purpose of the Role:The Client Sales & Administrative Coordinator role is the operational heartbeat of the business and the connector between clients, kitchen, drivers, and leadership.
The role is to support the business which operates across a number of sites with administrative responsibilities to ensure efficient operations of the business.
This includes supporting managers and employees through a variety of tasks related to organisation, sales, event co-ordination, some HR, and communication.
We are looking for a team member to work Monday to Friday.
Key Responsibilities:
To consistently act in line with Fresh Catering & Events' values and standards
Drive repeat business through exceptional client communication
Prevent costly errors through flawless order and dietary/allergen management
Convert inquiries into revenue through quick, confident sales responses
Enable the kitchen and delivery teams to perform at their best
To work as one team, supporting each other and taking ownership beyond our job titles
Communication
Act as the first point of contact for all incoming phone calls, emails, and online inquiries,



representing the business professionally at all times
We communicate respectfully, professionally, and with care — internally and externally always
Administrative Operations
Provide high-level administrative support to business owners and operational managers across a number of sites
General administrative/customer service to our valued clients and key contract/internal stakeholders
Documentation & Record Keeping
Maintain accurate, well-organised digital and physical filing systems
Daily Order Management & Client Services
Process and manage all daily catering orders from confirmation through to delivery
Event Sales, Marketing & Business Development
Respond promptly and professionally to catering and event inquiries across all channels
Assist with coordination of the casual staffing requirements for functions and events
Communication & Reporting
Reports directly to the Business Owners
How We Show Up
We present ourselves professionally and work with integrity and quality and represent the brand with heart
About you:
You love engaging with people and being part of a committed and solid team
You can be new to this area if keen to learn a lot of great things or come with experience.
It is your ability to respond to tasks, be responsible and be adaptable that is what will keep you in this role
You have a proactive approach to problem-solving, identifying solutions (quickly) for unforeseen circumstances and ensuring that all processes run smoothly
You are very efficient and can keep track, follow up and complete tasks to a high standard
You would love to learn or have some basic knowledge and experience with function & event operations from weddings, birthdays to corporate events
You are able to work autonomously and collaboratively
You are proactive
You are consistent in turning up and bringing your best every day
You have attention to detail in preparation of things like run sheets, briefs, documents etc
You can use software and systems Microsoft Office knowledge & skills.
Mac OS desirable.

📌 Client And Sales Administrative Coordinator (Perth)
🏢 Heart In Hospitality
📍 Perth