The OpportunityThe Department of Parliamentary Services (DPS) is recruiting a Parliamentary Service Level 6 Schools Manager within the Parliamentary Engagement Branch's Visitor Engagement team.
The Visitor Engagement section delivers high-quality interpretation and support services to a diverse range of audiences, including parliamentarians, building occupants and visitors.
The Schools Manager is responsible for the effective day-to-day operation and delivery of the school tours program, which provides expert guided tours to approximately 117,000 students each year.
Who we are looking forThe Schools Manager plays a leadership role in the Visitor Engagement section, with a focus on the school tour program.
The successful candidate will have demonstrated experience in the ability to work to a deadline and exceptional customer service.
Effective and respectful collaboration will be critical to the success of the position, as you will be working with internal and external stakeholders to manage a highly complex operational environment.
As a member of the leadership team, you will engage and motivate staff to deliver high-quality, expert tour content.
An in-depth knowledge of, or the ability to obtain an in-depth knowledge of the structure and operation of Parliament are essential to your success in this role.
You will possess positive communication skills, with the ability to engage a variety of audiences.
You also understand the importance of positive stakeholder relationships, both within the team and across DPS and externally, and the ability to work strategically and deliver quality outcomes.




The key duties of the position include:Please click the "apply now" button to go to the DPS Careers Webpage where you can find more information about the position and relevant duty statement.
Eligibility
Obtain and maintain a current working with vulnerable people card (WWVP).
The position requires walking and standing on a range of surfaces.
It also requires talking and interacting with the public and building occupants for extended periods.
Work on a roster where weekend, public holidays and some after-hours work may be required.
The successful applicant will be required to obtain and maintain a Baseline Vetting (Protected/Restricted) security clearance.
NotesAt DPS, we are committed to building a diverse and inclusive workplace that ensures all our people can contribute to our shared purpose.
We encourage applications from Aboriginal and Torres Strait Islander people, people with disability, people with caring responsibilities, people who identify as LGBTQIA+, people from cultural and linguistically diverse backgrounds, people who identify as neurodivergent, and mature aged people.
Getting to know the Department of Parliamentary ServicesThe Department of Parliamentary Services (DPS) supports Australia's Parliament and parliamentarians through innovative, unified and client focused services.
DPS is proud to be the custodian for Australian Parliament House (APH) as the working symbol of Australian democracy and as a significant destination for our citizens and international visitors alike.
It is a place where more than 3,500 people work on sitting days and which nearly one million people visit each year.

📌 Schools Manager (Canberra)
🏢 Department of Parliamentary Services
📍 Canberra