Office Manager (Field, Fleet & Administration)
Company:
ANC Cranes Pty Ltd
Location:
Windsor Downs, NSW
Employment Type:
Full-Time
Reports To:
Operations Manager
About ANC Cranes
ANC Cranes is a trusted provider of crane hire and lifting solutions across New South Wales.
We pride ourselves on delivering safe, reliable and efficient services while maintaining strong relationships with our customers, employees and suppliers.
We are seeking a highly organized, proactive and professional
Office Manager (Field, Fleet & Administration)
to support both our operational and administrative functions.
This diverse role combines fleet coordination, customer service, financial administration and general office management to ensure the smooth day-to-day running of the business.
This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving and can confidently manage multiple priorities while supporting field operations and office administration.
Position Purpose
The Office Manager is responsible for coordinating administrative, financial and operational support functions across the business.
The role acts as a central communication hub between management, field personnel, customers and suppliers, ensuring efficient workflow, accurate financial processing, effective fleet administration and exceptional customer service.
Key Responsibilities
Financial Administration
Accounts Payable & Receivable
Process supplier invoices, customer invoices, payments and receipts accurately and on time.
Maintain purchase order records and account documentation.
Monitor payment schedules and supplier accounts.
Billing & Debtor Management
Prepare and issue customer invoices promptly.
Follow up overdue accounts and outstanding payments.
Monitor debtor ageing reports and assist with cash flow management.
Payroll Administration
Coordinate weekly payroll information including timesheets, allowances, leave records and payroll reporting.
Ensure payroll documentation is accurate and submitted within required deadlines.
Support superannuation and employee record administration.
Reconciliations
Reconcile bank accounts, credit cards, supplier statements and customer accounts.
Investigate and resolve discrepancies promptly.
Compliance Support
Assist with BAS, GST, PAYG, superannuation, insurance, workers compensation and regulatory record keeping requirements.
Maintain accurate and audit-ready records.
Financial Reporting
Prepare management reports including:
Cash flow summaries
Debtor reports
Expense tracking
Cost analysis




Financial performance summaries
Cost & Expense Control
Track operating expenses, fuel cards, maintenance costs, employee reimbursements and company credit card expenditure.
Assist management with cost monitoring and budget control initiatives.
Fleet & Operations Support
Fleet Administration
Maintain fleet records, registrations, service schedules and compliance documentation.
Coordinate vehicle and crane maintenance activities.
Track maintenance requirements and minimize equipment downtime.
Job Scheduling & Coordination
Assist with scheduling cranes, operators and support resources.
Monitor job bookings and support changes to operational requirements.
Ensure accurate job information is communicated to field personnel.
Operational Communication
Liaise with the Operations Manager, field teams, customers and suppliers regarding job requirements, scheduling and service delivery.
Facilitate communication between office and field operations to ensure efficient execution of work.
Maintenance Coordination
Schedule preventative maintenance and repairs.
Maintain equipment service records and compliance documentation.
Coordinate with suppliers and service providers to ensure fleet readiness.
Office Management & Administration
Office Coordination
Manage daily office operations and administrative processes.
Maintain calendars, office supplies, facilities and business support functions.
Ensure efficient workflow throughout the office.
Customer Service
Act as the professional first point of contact for:
Telephone enquiries
Emails
Customer visits
General enquiries
Build and maintain positive customer relationships.
Administrative Support
Assist with quotations, job documentation, supplier management and customer administration.
Maintain accurate business records and filing systems.
Assist and support the Office support Coordinator
Communication Hub
Provide administrative and operational support to the Managing Director, General Manager and Operations Manager.
Facilitate clear communication across all departments and stakeholders.
Process Improvement
Identify opportunities to improve:
Administrative procedures
Reporting systems
Business processes




Templates and documentation
Office efficiency and productivity
About You
The successful applicant will demonstrate:
Essential Skills & Experience
Strong planning, organizational and coordination skills.
Excellent verbal and written communication skills.
High attention to detail and accuracy.
Strong customer service focus.
Ability to manage multiple competing priorities.
Proficiency in Microsoft Office and general business software systems.
Experience in office administration, coordination or business support roles.
Ability to work independently and as part of a team.
Desirable Experience
Experience within the crane hire, transport, construction, logistics or fleet-based industries.
Understanding of fleet management, job scheduling or operational coordination.
Experience with accounting and payroll systems.
Knowledge of WHS requirements and compliance obligations.
Personal Attributes
Professional, reliable and trustworthy.
Calm and solutions-focused under pressure.
Adaptable and flexible in a changing operational environment.
Proactive with strong problem-solving abilities.
Positive attitude and willingness to support the wider team.
Key Performance Indicators (KPIs)
Success in this role will be measured by:
Accurate and timely processing of invoices, payments, reconciliations and payroll inputs.
Efficient scheduling and support of fleet and operational activities.
High-quality customer service and response times.
Well-maintained financial, fleet and customer records.
Compliance with regulatory and company requirements.
Reduced equipment downtime through effective maintenance coordination.
Strong communication between office staff, field teams and customers.
Timely resolution of operational issues and scheduling changes.
Reliable administrative support for management.
Continuous improvement of office systems and processes.
What ANC Cranes Offers
Competitive salary package based on experience.
Long-term career stability with a well-established business.
Supportive and team-oriented workplace culture.
Opportunity to work in a varied and dynamic role.
Ongoing professional development and career growth opportunities.
Exposure to all aspects of crane hire operations and business administration.
If you're a motivated skilled who enjoys variety, takes pride in operational excellence and thrives in a role that combines administration, finance, Payroll and fleet coordination along with customer service, we'd love to hear from you.
Apply now and become part of the ANC Cranes team.

📌 Office Manager (Sydney)
🏢 ANC Cranes
📍 Sydney