Location:
Tweed Mall Medical Centre, Tweed Heads, NSW
Employment Type:
Full-Time, Temporary / Fixed-Term Contract
Start Date:
Immediate (Must start ASAP with no restrictions)
About Trans-Ax Health Care
Trans-Ax Health Care is a leading provider of high-quality, accessible primary
healthcare services across Australia.
We are dedicated to supporting our
medical practitioners and clinical teams so they can deliver exceptional
patient-focused care.
By fostering a professional, collaborative, and
supportive environment, we ensure our medical centres operate efficiently while
maintaining a warm and welcoming atmosphere for the communities we serve.
About the Role
We are seeking an experienced, proactive, and values-driven Practice Manager
to join our team at Tweed Mall Medical Centre on a fixed-term contract while
our current Practice Manager takes a leave of absence.
Reporting directly to the Regional Manager, you will manage daily operations,
maintain financial records, lead practice staff, and implement quality and
clinical governance systems to ensure a smooth, efficient practice, a positive
team culture, and an exceptional standard of patient care.
Key Responsibilities
Operational & Facilities Management
Business Continuity & Assets:
Develop
and maintain business continuity, disaster recovery, emergency response plans,
and an up-to-date asset register for equipment and consumables.
Facilities & Accreditation:
Oversee facility cleanliness,
safety, and accessibility in liaison with the Senior Receptionist.
Lead
accreditation compliance, review practice systems, and drive continuous
improvement.
Rostering & Workflow:
Plan rosters and allocate
shifts in line with practice needs, patient demand, legislation,



and budgetary
limits.
Stakeholder Engagement:
Build and maintain strong
relationships with GPs, allied health professionals, and key external
stakeholders.
Financial Management:
Oversee fee collection at time
of appointment, accurate billing, financial reporting, and up-to-date financial
records.
People Management & Culture
Leadership:
Lead, mentor, and motivate direct reports
including the Lead Nurse, Nursing staff, Senior Receptionist, Receptionists,
and Training & Development Coordinator.
Performance & Development:
Conduct monthly 1-on-1s and
annual performance reviews.
Foster a collaborative team culture that encourages
quality improvement and professional growth.
HR & Recruitment:
Coordinate recruitment and new
employee inductions in liaison with HR, ensure compliance with employment
legislation, delegate tasks, and handle conflict resolution.
Safety, Governance & Risk
Workplace Safety & Risk:
Exercise duty of care, conduct
regular risk assessments across HR, finance, facilities, and clinical services,
and maintain safe building conditions.
Clinical Governance:
Record and review incidents,
near misses, and significant events in consultation with senior management to
prevent recurrence.
Data Security & Privacy:
Maintain
strict patient and practice confidentiality, educate staff on data security
protocols,



and manage grievances through to resolution.
Selection Criteria
Experience:
Proven experience in a Practice Manager or
high-level medical practice administrative role.
Clinical & MBS Knowledge:
Detailed understanding of the
Medicare Benefits Schedule (MBS), medical terminology, allied health networks,
and general practice accreditation standards.
Financial & Tech Skills:
Solid background in financial
management, accounting systems, and reporting processes, alongside proficiency
in practice software and Windows environments.
Leadership & HR:
Strong capability in team
leadership, task delegation, staff development, and managing casual and
permanent employment obligations.
Communication & Organization:
Exceptional written and verbal
communication skills, high attention to detail, strong prioritization
abilities, and a vigilant approach to accuracy.
What We Offer
Coastal Lifestyle:
Work in Tweed Heads with quick
access to the Gold Coast, pristine beaches, and local amenities.
Supportive Environment:
A collaborative, dedicated team
of clinical and administrative professionals committed to community health.
How to Apply
If you are an experienced Practice Manager seeking a rewarding contract role in
Tweed Heads with Trans-Ax Health Care, we would love to hear from you!
If you are passionate about delivering exceptional patient care and creating a
positive work workplace, we encourage you to apply today!
Note to Recruitment Agencies:
Strictly no recruitment agencies, please.
Interested candidates must contact us or apply directly.
Candidates must be available to start ASAP with no work restrictions.

📌 Practice Manager (Temporary Leave Replacement) (New South Wales)
🏢 TRANS-AX
📍 New South Wales