Permanent Part-Time 3 days per week (with opportunity to increase hours) $35 per hour
About Us
We are a specialist podiatry practice focused on helping people with complex foot and lower limb conditions.
Our patients often require advanced treatment including custom foot orthotics, custom footwear, AFOs, SMOs and medical-grade footwear.
Many of our patients are funded through the NDIS, DVA, WorkCover, insurance and other third-party funding bodies.
We pride ourselves on delivering exceptional patient care and high-quality clinical outcomes.
As our practice continues to grow, we are looking for an organised, proactive and dependable Patient Care Coordinator & Executive Assistant to become an integral part of the business.
About the Role
This is much more than a reception role.
You'll become the right-hand person to the principal podiatrist, helping ensure the practice runs smoothly while allowing the clinician to focus on patient care.
You'll coordinate patient administration, manage reports and billing, follow up suppliers and orders, organise travel, keep projects moving, and make sure important tasks don't fall through the cracks.
Initially this position is 3 days per week, with the expectation that hours will increase as the practice continues to grow.
Key Responsibilities
· Deliver a professional and welcoming experience for every patient
· Manage appointment bookings and clinician schedules
· Coordinate NDIS and third-party funded patient administration
· Prepare, track and follow up clinical reports
· Manage invoicing and billing
· Follow up outstanding payments and funding approvals
· Coordinate the ordering and tracking of:
· Custom foot orthotics
· Medical-grade footwear
· Custom footwear
· AFOs and SMOs
· Liaise with suppliers, laboratories and manufacturers
· Track outstanding orders through to delivery
· Book flights, accommodation and travel for interstate clinics in Brisbane,



Sydney and Canberra
· Manage calendars, reminders and key deadlines
· Follow up outstanding tasks and ensure important items are completed
· Support the ongoing improvement of practice systems and workflows
· General administration and executive support
About You
You are someone who genuinely enjoys organising people and making busy professionals more efficient.
You are proactive rather than reactive and don't wait to be told every next step.
You love creating systems, staying organised and following things through until they are completed.
Ideally you'll have:
· Experience in medical administration, executive assistance or practice coordination
· Outstanding organisational and time management skills
· Excellent written and verbal communication
· High attention to detail
· Confidence using multiple software platforms
· The ability to manage competing priorities in a fast-paced environment
· A professional, caring and patient-focused approach
· Initiative, resourcefulness and strong problem-solving skills
Experience in allied health, medical practices or working with NDIS and third-party funding is highly regarded but not essential.
What We Offer
· Permanent part-time role
· $35 per hour
· Chance to increase hours as the practice grows
· A varied and rewarding role where no two days are the same
· A supportive and collaborative team environment
· The opportunity to become a trusted and valued member of a growing specialist healthcare practice
· A genuine career pathway into a senior administration or practice management role
To Apply
Please submit your resume along with a short cover letter explaining why you're interested in this role and what makes you an exceptional organiser.
Email to:
••••@footpoint.com.au
If you're someone who enjoys supporting others, takes pride in delivering outstanding patient experiences and loves keeping busy professionals organised, we'd love to hear from you.

📌 Patient Care Coordinator & Executive Assistant (Podiatry) (Queensland)
🏢 Footpoint Podiatry
📍 Queensland