Internal Sales & Operations Support
IQ Oil Australia – Arundel, QLD
Full-time | Monday–Friday | 7:00 am – 3:30 pm
Salary: $72,500 + superannuation + commission potential
About IQ Oil Australia
IQ Oil Australia is the Australian distributor of
CJC® Offline Filtration Systems
, supplying premium contamination control solutions to the mining, industrial, marine and power generation sectors.
We help customers improve equipment reliability, reduce maintenance costs and extend component life through innovative filtration technology and industry expertise.
As a growing Australian business, we pride ourselves on quality, integrity and strong customer relationships.
About the Role
We are seeking a motivated, organised and hands-on
Internal Sales & Operations Support
team member to join our Arundel office.
This is a varied role with direct responsibility across internal sales, customer service, administration, accounts support, outbound lead generation, warehouse operations and product preparation
.
You will work closely with customers, suppliers, management and the sales team, becoming a key part of our day-to-day operations.
This is not a desk-only role — you will manage a mix of office and hands-on operational tasks, including customer enquiries, preparing quotations, assembling equipment, supporting warehouse activities and maintaining hire units returned from the field.
Key Responsibilities
Internal Sales & Customer Support
Act as the primary contact for customer phone and email enquiries
Prepare quotations for spare parts, filter inserts and filtration units
Process customer orders and manage sales documentation
Follow up quotations and progress sales opportunities
Provide basic technical support and product information




Build and maintain strong customer relationships
Support the Sales Manager and Managing Director with sales activities
Sales & Lead Generation
Conduct outbound customer contact and identify new sales opportunities
Research potential customers, industries and key contacts
Manage promotional activities for IQ Oil Australia and CJC® solutions
Maintain accurate customer information and sales records
Administration & Accounts
Manage accounts receivable follow-up and customer payment tracking
Process supplier invoices and accounts payable documentation
Prepare and maintain sales, purchasing and delivery paperwork
Maintain organised electronic and physical filing systems
Oversee general administration tasks across the business
Warehouse, Workshop & Operations
Pick, pack and dispatch customer orders
Receive, unpack and inspect incoming deliveries
Manage freight bookings and delivery coordination
Load and unload goods
Maintain warehouse organisation, stock identification and housekeeping
Assemble and modify filtration equipment to meet customer requirements
Clean, inspect and refurbish hire equipment returned from sites
Prepare equipment for customer deployment
About You
You will be someone who:
Takes pride in delivering excellent customer service
Is organised, reliable and detail-oriented




Enjoys variety and working across different areas of a business
Communicates confidently with customers, suppliers and internal staff
Has a proactive attitude and willingness to learn
Is hands-on and comfortable in both office and warehouse environments
Works independently and contributes positively to a small team
Takes ownership of tasks and follows them through to completion
Skills & Experience (Highly Regarded)
Internal sales, customer service or sales administration experience
Accounts receivable/payable experience
Experience in industrial, mining, hydraulics, lubrication or filtration industries
Mechanical aptitude or experience with industrial equipment
Experience preparing quotations and processing customer orders
Strong computer skills (Microsoft Office)
A forklift licence is advantageous but not essential — training can be provided.
A current driver's licence is required.
Working Hours
Full-time, Monday–Friday
7:00 am – 3:30 pm
Occasional additional hours may be required for customer needs, meetings, training or business activities.
Why Join IQ Oil Australia?
Permanent full time role
Commission earning potential
Comprehensive product and industry training
Supportive team environment
Long-term career growth
Work with a respected global filtration brand
This is an opportunity to join a growing Australian business where your contribution has a direct impact.
If you enjoy variety, take pride in your work and want to become a valued member of a close-knit team, we'd like to hear from you.
Apply Now
Please submit your resume and a brief cover letter outlining your experience and why you would be a great fit for IQ Oil Australia.

📌 Internal Sales & Operations Support (Gold Coast)
🏢 IQ Oil Australia
📍 Gold Coast