Sales And Customer Liaison Officer (Hobart)

Sales And Customer Liaison Officer (Hobart)

08 Aug
|
Currawong Engineering
|
Hobart

08 Aug

Currawong Engineering

Hobart

Who we are
Currawong is a world-leading manufacturer of premium products for aerial vehicles, with a reputation built over more than twenty years of precision engineering, innovation and reliable supply to Defence, law enforcement and commercial customers worldwide.
Located just 15 minutes south of Hobart, our advanced manufacturing facility includes a fully equipped machine shop, engine assembly and testing capabilities, and an electronics assembly facility.
We proudly export our products to customers across a range of international markets, with long-standing customer relationships reflecting the quality of our products and service.
With a close-knit team of around twenty-five employees, Currawong offers a genuinely unique and rewarding workplace.
This role is ideal for someone who enjoys variety, building relationships with customers around the world, and playing a key role in ensuring complex orders are delivered seamlessly.
What you'll do
You will manage end-to-end customer sales enquiries, liaising directly with customers and our internal team to generate accurate quotations tailored to customer needs.
You will guide customers through each stage of the sales process, providing accurate and timely information and communication throughout.
You will follow up enquiries and work with customers through to order fulfilment.
This is an office-based role requiring regular collaboration with our engineering and production teams to obtain essential technical information and respond to customer enquiries.
The role involves extensive use of computer systems and established processes to ensure the efficient and accurate delivery of customer and sales activities.
You will use our systems and processes to manage customer and sales interactions, maintain accurate CRM records and support successful sales outcomes.
You will also prepare quotations for international customers, determining the appropriate currency and any relevant discounts , while managing multiple enquiries and orders simultaneously.
We train you in the features and benefits of our products to enable successful handling of general enquiries, with our engineering team on hand for the technical detail.




What success looks like
Competent and confident use of internal management systems and processes
Independent management of the customer sales process from enquiry through to order fulfilment
Timely, professional and effective communication with customers via email and video conference
Accurate and up-to-date recording of customer interactions and sales activities
Completion of all documentation associated with customer eligibility requirements and Mutual Confidentiality Agreements
Accurate preparation of customer quotations, demonstrating a high level of attention to detail
Accurate reconciliation and maintenance of customer and sales documentation
Proactive follow-up and regular communication with customers throughout the sales process
Effective coordination of technical support requirements when required
Timely and professional coordination of marketing materials for CEO visits and trade shows
Who we're looking for
Our Sales, Customer Liaison and Quoting Officer will be:
Passionate about our unique products and the value they provide to customers
Committed to helping customers access the right product information by following established processes
Able to effectively balance multiple priorities and manage competing demands
Able to provide accurate information and demonstrate a high level of attention to detail
Clear, professional and respectful in both written and verbal communication
Relationship-focused, with the ability to build rapport with people from all over the world
A collaborative team player, comfortable liaising with engineering and production teams to assist with customer enquiries
Confident and proficient in using technology, including Word, Excel, Google Docs and Google Sheets
What's in it for you




The salary range is $65,000 to $79,000 per year excluding superannuation, depending on experience.
Starting salary will be determined on a case-by-case basis, taking into account the successful candidate's experience and capabilities.
Why Currawong?
We offer:
Flexible working arrangements by mutual agreement
A rewarding and supportive work environment
The opportunity to work alongside a highly skilled and experienced team
Genuine variety in your day-to-day work
The chance to contribute to a manufacturing organisation with a global customer base
Exposure to cutting-edge products and international markets
Great coffee — we take it seriously, so expect a top-quality espresso machine
What you'll need
Essential Requirements
Current driver's licence
The ability to obtain Baseline Security Clearance through the Australian Government Security Vetting Agency (AGSVA) if required
Due to the amount of training required, only candidates with full working rights in Australia will be considered
Desirable
Previous experience preparing quotations involving different currencies and quantity discounts
Experience in sales administration, customer service or quoting within a manufacturing or export environment
How to Apply
Please email your application to
******
and include:
A
cover letter
that:
Provides examples demonstrating your suitability for the role and your experience relevant to one or more of the responsibilities listed above; and
Explains why you are interested in working at Currawong Engineering.
Your resume, including your qualifications and relevant work experience.
A brief note about your personality and interests or hobbies — we'd love to get a sense of who you are.
Confirmation of your current working rights in Australia (for example, Australian citizen, permanent resident or unrestricted working rights).
Applications close:
Friday 4th September **** at 5.00 pm.
Due to the volume of applications received, only candidates shortlisted for interview will be contacted.
Recruitment agency applications will not be accepted.

📌 Sales And Customer Liaison Officer (Hobart)
🏢 Currawong Engineering
📍 Hobart

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