Operations Manager, Fresh Front Pty Ltd (South Australia)

Operations Manager, Fresh Front Pty Ltd (South Australia)

08 Aug
|
BDC Investments Group
|
South Australia

08 Aug

BDC Investments Group

South Australia

Adelaide based, regular interstate travel, reporting to the Founder.
About Fresh Front
Fresh Front helps Aussies clean, maintain and protect the exterior of their homes through a network of franchise partners across Australia.
We launched franchising in **** and already have partners running across two states kicking goals.
The team is small.
The ambition isn't.
We measure our success by how many franchise partners are actually winning.
We grow by making our franchisees grow.
Their success is our success, and our real job is to help their individual businesses thrive.
About the role
This is a dynamic, full-on and exciting role that will be hands-on training and in-person engagement with franchisees in Adelaide and eventually, all around Australia.
Right now every franchisee launch runs through the founder.
This role exists to change that.
You become the operational backbone of the network: the person who takes a new franchise partner from signed agreement to launched, and from launched to profitable.
One week you're in the yard at Port Adelaide showing a new partner how to soft wash render.
The next you're sitting across from another one going through their P&L;, working out why their average job value is behind the rest of the network.
If only one of those two days sounds like you, keep scrolling.
This is a senior hands-on role, best suited to someone with 5+ years in franchise operations, multi-site management or a comparable field-based leadership role.
What you'll own
● Launch and onboard new franchise partners end to end
● Facilitate and help deliver training and coaching in house and in the field




● Run monthly performance reviews across the network and coach franchise partners to assist in growing their business
● Build and refine the training systems as the network grows
What we're looking for
● Franchise system experience, ideally franchisor side or multi-site operations
● A trade or home services background, or close enough that you can hold your own in a customer's driveway
● Robust training skills.
You teach by doing, not by slide deck
● Genuinely tech savvy.
We're a tech-focused business, and we need you to be someone who works tools out, not rely on others
● Analytically minded and obsessively organised
● You own outcomes, not tasks.
You see it through to the end
● Relatable and genuine.
Able to build relationships with our franchise partners
● Hungry for growth and success and is excited by it
● Curious.
The best person won't know our industry but they'll be curious to learn it and do so quickly
What we offer
● Performance-based bonus pathway.
We're all about skin in the game
● Clear COO trajectory as the network scales nationally
● Genuine autonomy, and the chance to build something from the ground up
● Direct access to and mentorship from the founder
● The opportunity to shape a national training and operations system from day one, not inherit someone else's playbook
● Regular interstate travel.
If that sounds like a perk to you, you're probably the right person
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Sound like you?
We'd love to hear from you.
How to Apply
Please send your resume and cover letter to Belinda Carlesso from BDC Partners at
••••@bdcpartners.com.au

📌 Operations Manager, Fresh Front Pty Ltd (South Australia)
🏢 BDC Investments Group
📍 South Australia

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