Meriton Suites currently has an opportunity available for an Assistant Night Manager to join Canberra hotel.
About the Role
As the Assistant Manager you will represent Meriton Suites in the absence of the Hotel Manager.
You will play a key role in ensuring the safety and wellbeing of all guests and staff.
Your key responsibilities
Greet and welcome our guests, including following check-in and check-out procedures
Manage and train staff
Handle complaints and ensure resolutions
Ensure relevant front desk tasks are actioned and completed
Attend to guest enquiries, requests and follow-ups, if required
Prepare and set up for the following day
Complete guest accounting
Complete hotel auditing
To be successful in this role you will
Be able to provide clearance for National Police Check
Be confident and able to work under pressure
Be proactive and able to make decisions autonomously
Professionally presented
Possess a genuine passion for guest and colleague experience
Be well organised with a meticulous eye for detail
The ability to cultivate a positive team culture
Have excellent verbal communication skills
Have full availability to work a 7-day rotating roster
Why Meriton Suites?
Australia's largest owner-operator of apartment-style hotel suites, with 23 locations and 6,210 suites nationally
Base + Super + 17.5% Annual leave loading
Future opportunities and career development with locations across Sydney, Brisbane, Gold Coast, Canberra and Melbourne
'Merit Academy' our online training platform to further develop your skills and knowledge
Paid Parental leave
Access to Employee Assistance Program (EAP) to provide skilled and personal advice
Team Member accommodation discounts
Friends and Family discounts
Kudos – Monthly recognition awards
Team activities and social events
Induction program for all new starters
Only short-listed applicants will be contacted within 7 days of application.
Please note that we will not consider external agencies as recruitment for this role is handled internally.