About the Role
This is not a traditional admin role.
As a Business Support and Office Administrator, you will be at the centre of our operations—ensuring our teams, systems and processes run efficiently across our business.
You'll work across multiple functions, supporting field-based teams, leadership, and corporate services.
You will support administration of our Rockhampton office and team, including reception duties and organising team events.
You will also be involved in administering our Integrated Management System (IMS) ensuring quality, safety and environmental templates and documentation are maintained on our Sharepoint environment, with appropriate training provided.
This role suits someone who is:
highly organised and systems-orientedcomfortable managing competing prioritiesproactive in identifying process improvementsconfident working across operational and corporate functions
Key Responsibilities
Operational & Administrative SupportDeliver high-quality administrative support across multiple business unitsCoordinate scheduling, travel logistics, permits and project documentationSupport fleet, assets, and regional office operationsAssist with onboarding/offboarding processes, including equipment and system access
Systems & IMS AdministrationMaintain and support the Integrated Management System (IMS), including:document control and version managementupdating procedures, forms and templatesensuring alignment with quality,



safety and environmental standardsAssist with internal and external audits, compliance activities and continuous improvement initiativesSupport accurate data and document management and monitoring
Process Improvement & GovernanceIdentify opportunities to streamline administrative workflowsContribute to improvements in policies, procedures and templatesEnsure compliance with company policies, WHS requirements and data governance standards
Team ContributionProvide guidance and informal mentoring to junior admin staffFoster a positive, collaborative and solutions-focused team environment
What We're Looking ForExperience & Skills2+ years' experience in a business support or administrative coordination role (multi-team or operational setting preferred)Strong working knowledge of Microsoft 365 (Teams, SharePoint, Excel)Experience using ERP / finance / project systems (e.g. NetSuite desirable)Exposure to quality / environment / WHS compliance and documentation highly regarded
Capabilities (what great looks like)Systems thinker – understands how processes, systems and documentation connectHighly organised – can manage competing priorities with strong attention to detailProactive problem-solver – identifies issues and improves processesStrong communicator – builds effective relationships across teamsAdaptable and resilient – thrives in fast-moving, operational environments
QualificationsCertificate or Diploma in Business Administration (or equivalent experience)

📌 Business Support And Office Administrator (Rockhampton)
🏢 Ecosure - Thriving global ecosystems
📍 Rockhampton