Head of Operations – Creative Technology, Sydney or Melbourne

- Location options: Botany, Sydney NSW & Scoresby, Melb Vic
- Part of a global organisation – NEP Worldwide Network
- Live Events Industry

Creative Technology (CT), part of the NEP Group, is a global leader in production and technology solutions for the live event industry, including concert touring, festivals, sports, broadcast, studio and corporate sectors. With offices in Auckland, Brisbane, Melbourne, Perth and Sydney, our mission is to deliver superior technical solutions with unmatched service quality.

We are seeking a full time Head of Operations for Australia & New Zealand with expert operational and technical knowledge of AV systems and a passion for delivering exceptional live event experiences. Based at either our Botany (Syd) or Scoresby (Melb) office, you will play a key role in our overall operations – from pre-production, resourcing through to on-site delivery and pack-down.

What You'll Be Doing:

- Overseeing all operational activities across the organisation.
- Lead a high-performing operations team across multiple locations, fostering a unified collaborative culture.
- Collaborating with account and project managers, technical, warehouse, and crewing teams to ensure smooth project delivery on a range of technical equipment requirements
- Working with Senior Leadership to align operational processes with company goals.
- Supporting the development, implementation, and communication of Workplace Health and Safety (WHS) procedures, ensuring compliance with legislative requirements
- Maintaining up-to-date technical knowledge of inventory and maintenance schedules.

Skills and experiences we're looking for:

- Proven experience in live events or broadcast environments
- Strong technical understanding of production systems




- Strong working knowledge of logistics for shipping equipment by road and sea, domestic and international.
- Experience leading and managing teams of people in both administrative and technical roles
- Ability to work well under pressure and communicate clearly

Highly Regarded:

- Experience with ERP software (we use Easy Job)
- Prior experience or a strong understanding of the touring, corporate AV, studio or large-scale event environments

About you:

- Operationally and technically driven, hands-on and solutions-oriented
- Reliable, professional and self-managed
- Strong communicator – both in teams and directly with clients
- Passionate about the live events industry and working collaboratively on high-profile productions
- Committed to continual learning, and the development of others

What We Offer:

- Opportunities to work on world-class productions across the APAC region
- A vibrant, supportive team environment with a focus on innovation and excellence
- Employee recognition, wellbeing resources, and resources associated with NEP'S global career network such as salary continuance insurance

For more information on who we are and what we do: https://ct-group.com/aus/

For more than 30 years we've been the broadcast industry's first choice for project delivery. Our business is built on lasting relationships, and we proudly work with all of Australia's commercial and subscription TV networks and leading independent production companies.

We're also the first port of call for international broadcasters seeking facilitation expertise in Australia. NEP is far more than the latest equipment and technical infrastructure.

We believe people make pictures and outstanding teams make extraordinary television. Our unique 'one team' approach and the superior results it delivers are recognised throughout the industry; from major events to small studio production.

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📌 Head of Operations - Aust & New Zealand (Tamworth)
🏢 NEP Live Events
📍 Tamworth