Introduction:

If you know residential construction, can confidently assess defects and enjoy resolving issues properly, this is an opportunity to take ownership of post-handover maintenance across the Gold Coast.
You’ll manage your own regional workload, coordinate trades and work directly with homeowners to deliver practical, timely outcomes. It’s a hands-on role with plenty of autonomy, backed by an experienced construction and customer care team.

The Company:

This highly established South-East Queensland residential builder has built a strong reputation for architecturally driven home designs, operational excellence and consistent customer satisfaction. With a growing footprint across Brisbane, Logan, the Gold Coast and the Sunshine Coast, the business operates multiple display locations and continues to invest heavily in product innovation, design refinement and internal capability.

Backed by a larger building group and supported by structured systems and leadership, the company blends entrepreneurial drive with operational maturity. The culture is collaborative, accountable and performance-focused, with a clear expectation that leaders set the standard.

The Opportunity:

Reporting to the Maintenance Manager, you will manage post-handover maintenance and warranty matters across the Gold Coast region.
You will inspect completed homes, assess reported issues and coordinate the required rectification work through to completion. You’ll work closely with homeowners, trades, contractors and the wider construction team to ensure matters are handled promptly and to the required standard.
While this is an autonomous regional role, you will remain connected to the wider team and spend two days each week working from the Brisbane southside office.

Why this role stands out:

- Take ownership of a defined Gold Coast region
- Spend most of your week in the field rather than behind a desk
- Work with established trades, systems and internal support
- Join a business that takes post-handover service seriously




- Use your construction knowledge without managing a full build program
- Work for an award-winning builder backed by a stable national group
- Receive a company service vehicle for work-related travel

Key responsibilities:

- Conduct post-handover inspections across the Gold Coast
- Assess reported defects and maintenance issues
- Prepare clear inspection reports and recommended actions
- Explain maintenance and warranty outcomes to homeowners
- Coordinate trades and contractors to complete rectification work
- Issue and monitor maintenance work through to completion
- Follow up outstanding work and keep matters progressing
- Inspect completed rectification work and confirm the required standard has been met
- Maintain accurate records, reports and customer updates
- Work within relevant service and warranty guidelines
- Apply QBCC requirements, NCC provisions and applicable standards and tolerances
- Identify recurring defects and provide feedback to the construction team
- Support construction staff with quality and practical completion matters
- Attend the Brisbane southside office two days each week

Requirements:

- A trade background, ideally Carpentry or a closely related building trade
- Residential construction, maintenance or warranty experience
- Experience coordinating and holding trades and contractors accountable
- Sound knowledge of residential construction methods and sequencing
- Understanding of QBCC requirements, the NCC and relevant standards and tolerances
- Confidence assessing defects and determining practical rectification solutions
- Strong customer communication and conflict-resolution skills




- Ability to manage competing priorities across a regional workload
- Good reporting, administration and record-keeping skills
- High attention to detail and a commitment to quality
- Willingness to travel throughout the Gold Coast region
- Availability to attend the Brisbane southside office twice each week
- A current Australian driver licence
- Full Australian working rights

The key benefits for you:
- Take ownership of the Gold Coast maintenance region
- Company service vehicle provided for work-related travel
- Attractive remuneration package
- Fully funded income protection insurance for eligible employees
- Up to two weeks of purchased leave each year
- Paid parental leave, subject to eligibility
- Discounted gym memberships through Fitness Passport
- Employee discounts across vehicles, appliances, energy and health insurance
- Health and wellbeing support through the AIA Vitality program
- Employee assistance program covering mental, financial and physical wellbeing
- Access to online learning and ongoing career development
- Corporate memberships with NAWIC and the HIA
- Potential employee discount when building with one of the group’s residential brands
- Long-term career opportunities across a major Australian building group

How to Apply?

Via the Seek Website: Submit your updated resume using the 'Quick Apply' button next to this page and continue to follow the on-screen instructions.

Via Smartphone/Seek App: Submit your updated resume using the "Quick Apply" button at the bottom of your telephone screen and follow the on-screen instructions.

For any confidential questions or enquiries, please feel free to call or text: 0451 223 086

All applications will be kept in the strictest confidence and will not be forwarded as an application to our client without your prior approval first.

To be considered for this full-time position, you MUST be eligible to work in Australia with no work restrictions.

Please be advised that only shortlisted candidates will be contacted.

📌 Maintenance Supervisor - New Homes (Gold Coast)
🏢 Austcorp
📍 Gold Coast