Are you an experienced customer service and recreation facility professional ready to step into a hands-on leadership role? The City of Karratha is seeking a Leisure Duty Manager to oversee day-to-day operations at the Karratha Leisureplex and help deliver a safe, welcoming and high-quality experience for our community.

Why join us?

- Play a key role in the smooth operation of the Karratha Leisureplex.
- Support a diverse community through quality recreation and customer service experiences.
- Develop your leadership skills while supervising and supporting frontline staff.
- Work within a values-driven local government environment committed to safety and service excellence.

About the role

- Oversee centre operations and customer service procedures across the recreation facility.
- Act as a first point of contact for patrons, providing information, direction and assistance.
- Manage cash handling, receipting and customer service compliance requirements.
- Liaise with Supervisors and Duty Managers to support safe,



effective and effective facility operations.

What you’ll bring

- Minimum two years’ experience in a similar role within recreation, customer service or facility operations.
- Developed communication, numeracy and customer service skills.
- Sound knowledge of recreation facility operations, sport and recreation programming, and Microsoft Office.
- Ability to supervise, train, motivate and support staff in a busy frontline environment.

Requirements

- Current C class driver’s licence.
- National or Federal Police Certificate no more than six months old.
- Formal qualification in Recreation or Business Administration is desirable.
- Commitment to workplace health and safety, including risk awareness and incident reporting.

For enquiries about this position, please contact our People & Culture team on (08) 9186 8***

📌 Leisure Duty Manager (Karratha)
🏢 City of Karratha
📍 Karratha