About us

Protectant Pest Management has more than 30 years experience in both domestic and commercial termite protection services.

PPM operates a comprehensive service network throughout the east coast of Australia, including Brisbane, Sydney, Melbourne, and country regional areas. Located in Kingston, you would be a joining close knit team who work towards the common goal of being the very best in the industry.

About the role

As a Customer Service Rep you will be required to contact our existing customer base to book in services. Duties include but not limited to;

- Receiving inbound customer enquiries and making outbound calls to customers, documenting correspondence accurately;

- Providing information about our products and services;

- Inputting invoices and completing data entry as required; and

- Liaising and providing support to Line Managers and other Departments as needed.

About you





We are looking for candidates with a positive growth mindset and the following;

- More than 1 years’ experience in a customer service environment;

- Clear verbal and written communication skills;

- Confident in conversing with different types of customers;

- Ability to work autonomously within a team environment;

- Ability to use multiple programs/systems and screen simultaneously; and

- Strong computer and accurate data entry skills.

The successful candidate must be able to pass a pre-employment drug and alcohol and criminal/driver history checks.

This is an opportunity to work in a supportive team environment within a secure, market leading organisation. You will be rewarded with a competitive salary and ongoing training.

To submit an application, click Apply Now.

📌 Customer Service Representative (Kingston)
🏢 The White Ant
📍 Kingston