09 Aug
|
Anton Murray Consulting
|
City of Sydney
09 Aug
Anton Murray Consulting
City of Sydney
Tier 1 global Wealth Management Advisory firm is seeking an experienced candidate to manage a team of Client Services and Operations staff and provide front office and risk support to the business in their Sydney office.
The role will be initially hired on a 12 mth contract with view to extend or go permanent for good performance.
As the Manager of the Client Service Team within Wealth Management
, you will play a pivotal role in driving the team’s performance against strategic objectives. You will lead a group responsible for client offboarding, deceased estate processing, and asset transfers—including international and CHESS sponsorship functions. Your leadership will ensure operational excellence, data integrity, and compliance, while fostering a culture of proactive problem-solving and continuous improvement.
Key Responsibilities
- Champion the team’s delivery of daily operational processes, ensuring all service level agreements (SLAs) and strategic goals are consistently met.
- Lead the team in identifying, analysing, and resolving complex operational challenges, driving creative solutions that align with business strategy.
- Inspire and develop team members through strong people leadership, coaching, and mentoring to build capability and engagement.
- Set clear expectations and provide direction to ensure the team’s activities support broader organisational objectives.
- Collaborate across departments to execute client account updates and operational tasks with precision and timeliness.
- Maintain high standards of process quality and accuracy, including oversight of client migration and position transfers (e.g., CHESS sponsorship).
- Proactively manage risk, ensuring timely escalation and robust controls are in place.
Qualifications/Experience Required:
- Minimum of 5 years’ experience in a similar role within Stockbroking / Wealth Management sector – ideally with prior equity operations, weaklth management client services experience, combined with some risk, KYC, Admin support and team leading.
- Prior team management experience.
- RG146 accreditation or equivalent
Experience and Competencies Desired:
- Recognised industry studies and financial markets experience, particularly in asset transfer/sponsorship.
- Awareness of regulatory rules and their application to the business.
- Understanding of relevant legislation and regulations (ASX rules, AML, KYC, FATCA, CRS).
- Previous experience in a managerial role within wealth management or financial planning is highly desirable.
System Experience
- Familiarity with broking platforms (domestic and international) and portfolio management platforms (e.g., Praemium) is preferable
Be careful - Don’t provide your bank or credit card details when applying for jobs. Don't transfer any money or complete suspicious online surveys. If you see something suspicious, report this job ad .
#J-18808-Ljbffr
📌 Manager - Wealth Management Client Services (City of Sydney)
🏢 Anton Murray Consulting
📍 City of Sydney