Are you someone who naturally creates order, builds systems, motivates teams, and makes sure things actually get done?

We're looking for an exceptional Operations & Business Growth Manager to work alongside our Principal Dentist in helping lead and grow an award-winning, technology-driven dental practice.

This is not a traditional Practice Manager role.

We're looking for someone who thrives on improving businesses, implementing systems, embracing technology and AI, developing people, and ensuring every project is completed to a high standard.

If you are highly organised, love solving problems, enjoy leading people, and take genuine pride in seeing projects through from start to finish, we'd love to meet you.

Dentique Dental Spa is a modern, patient-focused practice committed to exceptional clinical care and an outstanding patient experience.

We continually invest in technology, innovation and professional development, and we're passionate about building a positive culture where both our patients and team can thrive.

As our practice continues to grow, we're looking for someone who can help transform great ideas into measurable results.

Your Role

- Coordinating and leading operational projects
- Attending management meetings and recording accurate meeting minutes using AI technology
- Creating action plans from meetings and ensuring every task has an owner and deadline
- Following up with team members to ensure tasks are completed on time
- Holding people accountable in a supportive, respectful and qualified manner
- Improving systems, workflows and practice efficiency
- Developing policies, procedures and training resources
- Monitoring KPIs and preparing management reports
- Supporting staff performance, coaching and development
- Assisting with recruitment and onboarding
- Identifying opportunities to improve the patient experience




- Introducing new technologies and AI tools to improve productivity
- Helping drive the continued growth and success of the practice

About You

- Has exceptional organisational skills
- Has outstanding attention to detail
- Is proactive and enjoys taking initiative
- Can confidently manage multiple projects at once
- Naturally follows through until every task is completed
- Is confident communicating with people at all levels
- Can respectfully hold others accountable
- Learns new software quickly
- Is highly competent with Microsoft Office, Google Workspace and AI productivity tools
- Enjoys improving systems and finding smarter ways to work
- Loves solving problems rather than simply identifying them
- Has excellent written and verbal communication skills
- Is calm under pressure and thrives in a fast-paced environment

Experience

- Operations Management
- Business Management
- Project Management
- Practice Management
- Executive Assistance

Experience in dentistry is beneficial but not essential . We are happy to train the right person with the right attitude, leadership ability and business skills.

What You'll Receive

- A genuine leadership role where your ideas matter
- The opportunity to help shape and grow an established business
- A supportive, collaborative workplace
- Exposure to the latest technology and AI tools
- Variety, challenge and opportunities for career growth
- Competitive salary based on experience

We Are Looking For Someone Who...

- Takes ownership rather than waiting to be asked
- Has high personal standards
- Can bring people together
- Finishes what they start
- Enjoys creating systems that make businesses run better
- Wants to make a real difference

If you're excited by the opportunity to help build a high-performing business and become a key member of our leadership team, we'd love to hear from you.

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📌 Operations & Business Growth Manager (City of Vincent)
🏢 @
📍 City of Vincent