Digital Infrastructure Specialist (Voice)

Job no:
Work type: Permanent
Location: South Brisbane
Categories: Information Technology

About the role

The Cyber Security, Network and Digital Building Systems product portfolio is looking for aDigital Infrastructure Specialist who will contribute to, implement,maintain, support, and provide advice of our I.T. infrastructure used across Mater Group.

This is a4-month maximum-term contract at38 hours per week , tofocus on our Voice requirements.

This is an exciting opportunity to be part of a team responsibleto support the deliveryand ongoing operation of IT infrastructure and integrated building systems, ensuring reliable performance, effective issue resolution, and continuous improvement

- Supporting Cisco network infrastructure, wireless, and voice/telephony services
- Administering and supporting Enghouse voice and contact centre platforms
- Troubleshooting network, voice, and connectivity issues
- Supporting Palo Altofirewalloperations and network security practices
- Monitoring infrastructure health and responding to alerts
- Managing incidents, service requests, and change activities in line with ITIL practices
- Maintaining network documentation and configurations
- Working with stakeholders, vendors, and other IT teams to support service delivery and project outcomes

About you

- Experience working in a service delivery-focused IT environment
- Solid customer service and stakeholder engagement skills
- Ability to manage competing priorities and work independently
- Effective written and verbal communication skills
- Commitment to continuous learning and professional development
- Experience supporting enterprise network and voice environments
- Robust Cisco networking skills, including switching, routing, and VLANs
- Working knowledge of Palo Alto firewalls
- Experience with Enghouse or similar telephony/contact centre platforms
- Understanding of SIP, PBX/UC,



call routing, and voice quality troubleshooting
- Strong troubleshooting skills across network, voice, and IP-based technologies
- Knowledge of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, and network security

We’relooking for passionate individuals to join our team and help shape the future of care. At Mater,you’llbe part of a purpose-driven organisation that values innovation, compassion, and excellence.

- Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
- Grow your career with access to industry-leading training and professional development through Mater Education
- Wellbeing support through our Employee Assistance Program and in office pastoral care teams
- Access a range of health and wellbeing services with a corporate discount on private health insurance
- Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
- Stay active with unlimited access to discounted gyms via the Fitness Passport program
- Convenient, discounted on-site parking
- Enjoy great food with reduced prices at our campus cafés and coffee spots
- Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team

Applications closeThursday the 20th of August 2026–please note, we may contact applicants prior to the closing date, All successful candidates maybe requiredto complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive,flexibleand inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. VisitourReconciliation webpage .

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.

Advertised: 06 Aug 2026 E. Australia Standard Time
Applications close: 20 Aug 2026 E. Australia Standard Time

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📌 Digital Infrastructure Specialist (Voice) (Brisbane City)
🏢 Mater Health Services
📍 Brisbane City